8.3 Troubleshooting
This section describes troubles that may occur during scanning and how to remedy them. Before you ask for repair, check the following list for possible causes. If the remedies in these flowcharts do not solve the problem, check each item in "8.4 Before Contacting Your Dealer or Scanner Service Provider" (on page 152), and then contact the dealer where you purchased the scanner or an authorized FUJITSU scanner service provider.
The possible troubles are listed as follows:
Possible Trouble
Scanner cannot be turned on. (See page 137.)
Indication on Function Number Display goes out. (See page 138.)
Scanning does not start. (See page 139.)
Quality of scanned text or lines is unsatisfactory. (See page 141.)
Images are distorted or blurred. (See page 142.)
Vertical lines appear in scanned images. (See page 143.)
Multifeed errors occur frequently. (See page 145.)
Pickup errors occur frequently. (See page 147.)
Paper jams occur frequently. (See page 148.)
Scanned images are elongated when scanned from the ADF. (See page 149.)
There is a shadow on leading edge of scanned image. (See page 150.)
The scanner is not recognized by your computer when Kofax VRS is used. (See page 151.)
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