Did you unlock the Transport Lock? (Flatbed type)
YES 
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| For how to unlock the Transport Lock, refer to "Chapter 3 Connecting the Cables" | |
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Is the document loaded correctly on the ADF Paper |
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| Reload the document correctly on ADF Paper Chute. | ||
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Chute? |
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NO |
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YES |
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Is the ADF closed completely? |
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| Remove the document in the ADF Paper Chute, open the ADF, and then close it | ||
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YES |
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Is the interface cable connected correctly?
NO
YES 
Is the connector for the interface cable broken?
NO |
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Is the specified SCSI ID correctly set? (when a SCSI interface cable is used)
NO
YES 
Does the scanning start after turning on the scanner
again?
YES
NO
Connect the interface cable correctly.
For how to connect the cable, refer to "Chapter 3 Connecting the Cables" in the Getting Started.
Use a new interface cable and correctly connect it.
Turn off the scanner and the computer, specify a correct SCSI ID. Turn on the scanner again. Then, restart the computer.
For how to specify the SCSI ID, refer to "Chapter 3 Connecting the Cables" in the Getting Started.
The scanner operation is normal.
If you cannot solve the problem after taking the measures above, check the items shown in "8.4 Before Contacting Your Dealer or Scanner Service Provider" (on page 152), and then contact the dealer where you purchased the scanner or an authorized FUJITSU scanner service provider.
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