Chapter 8 Troubleshooting
Paper jams occur frequently.
Does the document satisfy the requirements described in |
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| Use documents that satisfy the requirements. | |
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Precautions in "Paper Quality" (page 42)? |
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| For information about the document requirements, refer to "2.2 | |
NO | |||||
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YES 
Is there any debris inside the ADF?
YES
NO 
Are all the consumables (*1) installed correctly?
NO
YES 
Clean the ADF or remove the debris from the ADF.
For how to clean the inside of the ADF, refer to "6.2 Cleaning the ADF" (on page 117).
Correctly install the consumables (*1).
For how to install the consumables, refer to "Chapter 7 Consumables" (on page 123).
Is any of the consumables (*1) dirty?
NO 
Is any of the consumables (*1) worn out?
NO
YES
YES
Clean the dirty consumables (*1).
For how to clean the consumables, refer to "6.2 Cleaning the ADF" (on page 117).
Replace the consumables (*1), if needed.
For how to replace the consumables, refer to "Chapter 7 Consumables" (on page 123).
If you cannot solve the problem after taking the measures above, check the items shown in "8.4 Before Contacting Your Dealer or Scanner Service Provider" (on page 152), and then contact the dealer where you purchased the scanner or an authorized FUJITSU scanner service provider.
*1 : Pick Rollers and Brake Rollers
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