Chapter 8 Troubleshooting

Quality of scanned pictures or photos is not satisfactory when scanning in black and white.

Did you select "halftoning" or "grayscale"?

 

 

 

 

In the scanner driver, select "halftoning" or "grayscale" before scanning

 

 

 

 

 

 

 

 

 

 

 

 

 

documents.(*1)

 

 

 

 

 

NO

 

 

 

 

 

 

YES

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Are the upper/lower glasses inside the ADF clean?

 

 

 

 

Clean the dirty locations.

 

 

 

 

 

 

 

 

 

 

 

 

 

For how to clean the dirty locations, refer to "Chapter 6 Daily Care" (on page 114).

 

 

 

 

 

NO

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

YES

 

 

 

 

 

 

 

 

 

 

 

If you cannot solve the problem after taking the measures above, check the items

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

shown in "8.4 Before Contacting Your Dealer or Scanner Service Provider" (on

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

page 152), and then contact the dealer where you purchased the scanner or an

 

 

 

 

 

 

 

 

 

authorized FUJITSU scanner service provider.

 

 

 

 

 

 

 

 

 

 

*1: When scanning pictures or photos simply in binary black-and-white mode, the generated image might significantly differ from the originals. If possible, set the image type on the scanner driver to "halftoning" or "grayscale" before scanning.

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