Fujitsu FI-6670A 8.4 Before Contacting Your Dealer or Scanner Service Provider

Chapter 8 Troubleshooting

Check the following items before contacting the dealer where you bought the scanner or an authorized FUJITSU scanner

service provider.

General Details

Item	Findings

Scanner model
name	Example: fi-6670
	For the scanner model names, refer to "8.5
	Checking Labels on the Scanner" (on page 154).

Serial No.
	Example: 000001
	For the serial numbers, refer to "8.5 Checking
	Labels on the Scanner" (on page 154).

Production date
	Example: 2008-05 (May 2008)
	For the production date, refer to "8.5 Checking
	Labels on the Scanner" (on page 154).

Date of purchase

Symptom

Frequency of
trouble

Do you have
warranty for this
product?

Name of option
used	Example: fi-667PR
	For the options, refer to "A.4 Scanner Options"
	(on page 195).

Troubles

■Troubles at personal computer connection

Item	Findings

OS version
(Windows)

Displayed error
message

Type of interface
	Example: SCSI interface

Type of interface
controller	Example: Adaptec's SCSI Card AHA-2940AU