Chapter 8 Troubleshooting

Images are distorted or blurred.

TOP

Contents

Index

When scanning with the ADF:

Are the upper/lower glasses or rollers inside the ADF

clean?NO When scanning with the Flatbed:

Is the Document Holding Pad clean?

YES

Clean the dirty locations.

For how to clean the dirty locations, refer to "Chapter 6 Daily Care" (on page 114).

Introduction

Scanner Overview

Loading

Was the ADF pressed down during scanning? Were some

 

 

 

 

Do not press down on the top of the ADF or place any heavy objects on the ADF

 

 

 

 

heavy objects placed on the ADF during scanning?

 

 

 

 

during scanning.

YES

 

 

 

 

 

NO

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Was something causing the scanner to vibrate during

 

 

 

 

Do not allow anything to cause the scanner to vibrate while scanning.

 

 

 

 

scanning?

 

 

 

 

 

YES

 

 

 

 

 

 

NO

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Is the scanner installed on a flat, level surface? Or, is the

 

 

 

 

Install the scanner on a flat, level surface. Or, attach the rubber pads.

 

 

 

 

scanner attached with rubber pads on its bottom?

 

 

 

 

 

NO

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

YES

 

 

 

 

 

 

 

 

 

 

 

If you cannot solve the problem after taking the measures above, check the items

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

shown in "8.4 Before Contacting Your Dealer or Scanner Service Provider" (on

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

page 152), and then contact the dealer where you purchased the scanner or an

 

 

 

 

 

 

 

 

authorized FUJITSU scanner service provider.

 

 

 

 

 

 

 

 

 

Documents

How to Use ScandAll PRO

Scan Parameters

Various

Documents

Daily Care

Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

142