Chapter 7: Troubleshooting

Safety guidelines

While troubleshooting your server, follow these safety guidelines:

■Do not attempt to open the monitor. To do so is extremely dangerous. Even if the power is disconnected, energy stored in the monitor components can be dangerous. Also, opening the monitor voids its warranty.

■Make sure that you are grounded correctly before opening the server case. For more information about preventing damage from static electricity, see “Preventing static electricity discharge” on page 65.

■After you complete any maintenance task where you have to open the server case, make sure that you close the case, tighten any screws, then reconnect all cables before you restart your server.

Warning

To avoid bodily injury, do not attempt to troubleshoot your server

problem if:

■Power cords or plugs are damaged

■Liquid has been spilled into your server

■Your server was dropped

■The case was damaged

Instead, unplug your server and contact a qualified computer technician. If your server was damaged during shipment from Gateway, contact Gateway Customer Care.

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