Chapter 7: Troubleshooting

Error

Error message

Severity

Response

code

 

 

 

 

 

 

 

85E0

Memory board A - memory bad or missing

Major

Pause

 

 

 

 

85E8

Memory board B - memory bad or missing

Major

Pause

 

 

 

 

85F0

Memory board C - memory bad or missing

Major

Pause

 

 

 

 

85F8

Memory board D - memory bad or missing

Major

Pause

 

 

 

 

85E1

Memory board A - memory not configured

Major

Pause

 

 

 

 

85E9

Memory board B - memory not configured

Major

Pause

 

 

 

 

85F1

Memory board C - memory not configured

Major

Pause

 

 

 

 

85F9

Memory board D - memory not configured

Major

Pause

 

 

 

 

85FC

System memory bad or missing

Major

Pause

 

 

 

 

85FD

System memory not configured

Major

Pause

 

 

 

 

BIOS

The settings in the BIOS Setup utility are not retained

Replace the CMOS battery. For more information, see “Replacing the CMOS battery” on page 147.

CD or DVD drive

Your server does not recognize a CD or DVD, or the CD or DVD drive

Restart your server, then open the BIOS Setup utility by pressing any key when the Gateway logo appears. When the System Options menu opens, select BIOS Setup utility, then press ENTER. Make sure that the IDE controllers are enabled. For more information, see “Using the BIOS Setup Utility” on page 153.

Reinstall the device driver. For more information, see Using Your System Companion CD.

Make sure that the drive is configured correctly by following the instructions in the drive’s documentation.

Open your server case and make sure that the cables are connected correctly to the CD or DVD drive and the connector on the hot-swap backplane, system board, or controller card.

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