Chapter 7: Troubleshooting

Telephone support

Gateway offers a wide range of customer service, technical support, and information services.

Telephone numbers

You can access the following services through your telephone to get answers to your questions:

ResourceService descriptionHow to reach

 

 

 

Gateway

Talk to a Gateway Customer Care representative

877-485-1464 (US)(option #6)

Customer Care

about a non-tutorial technical support question.

800-846-3609 (Canada and

 

 

Puerto Rico)

 

 

605-232-2191

 

 

(all other countries)

 

 

 

Sales,

Get information about available systems, pricing,

800-846-2000 (US)

accounting,

orders, billing statements, warranty service, or

888-888-2037 (Canada)

and warranty

other non-technical issues.

 

 

 

 

Tutoring and training

Gateway's Customer Care professionals cannot provide hardware and software training. Instead, Gateway recommends the following training resources.

Resource

Service description

For more information

 

 

 

Gateway

A variety of courses and tutorials are available

www.gateway.com/training

Learning

on CD. Select from several easy-to-use

 

Libraries

learning libraries.

 

 

 

 

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www.gateway.com