GE 60-960-95 installation instructions Cellular backup report does not occur

Models: 60-960-95

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Cellular backup report does not occur.

Feature

Problem

Action/Solution

 

 

1.Check that the module is wired correctly to the panel terminals.

2.Verify the module LED is flashing continuously. If the LED is not flashing, remove power and check wiring.

3.There is a 5-minute delay after the module returns control to the furnace/AC thermostat, before the module overrides the thermostat again. Wait 5-minutes and try again.

Module temperature does not match actual room temperature.

The module room temperature setting has not been adjusted or was adjusted before the module warmed or cooled to room temperature. To ensure accuracy, wait at least 15 minutes after installing the module before adjusting the temperature. To adjust the module room temperature setting, see TEMPERATURE under the ACCESSORY MODULES—BUSDEVICES—UNIT-ID—ENERGY OPTIONS menu in the section “Programming the Panel.”

Automation Module

Module is not controlling or communicating with the panel and panel indicates a “BUS FAILURE UNIT nn” where nn is the Automation Module bus unit number.

1.Check that the module is wired correctly to the panel terminals.

2.Verify the SuperBus Module’s red LED is flashing continuously. If the LED is not flashing, remove power and check wiring.

Module is not controlling or communicating with the panel and panel indicates a “BUS FAILURE UNIT AMnn” where nn is the Automation Module bus unit number.

1.Check that the RS-232 cable is firmly connected to the Automation Module and Automation Device.

2.Verify the Automation Device is powered and turned on.

Module is not controlling or communicating with the panel and panel does not indicate a bus failure.

1.Verify the Automation Module is learned on the bus.

2.Make sure another Automation or Gateway Module isn’t learned into the panel’s memory. Con- cord Ultra panels support only one Automation or Gateway Module.

Cellular Backup Module

Cellular backup report does not occur.

1.Verify the Cellular Backup option is on for the CS phone number being tested.

2.Verify that the module is learned on the bus.

3.Check that the Cellular Backup Module has been activated as outlined in the device Installation Instructions.

The panel indicates “auxiliary phone trouble 1.”

1.Check the antenna connection.

2.Adjust the antenna positioning for maximum signal.

3.Verify Cellular System setting.

4.Check that the Cellular Backup Module has been activated as outlined in the device Installation Instructions.

The panel indicates “auxiliary phone trouble 2.”

1.Check the antenna connection.

2.Adjust the antenna positioning for maximum signal.

3.Verify Cellular System setting.

The panel indicates “auxiliary phone trouble 3.”

1.Check the antenna connection.

2.Adjust the antenna positioning for maximum signal.

The panel indicates “auxiliary phone trouble 4.”

Contact the cellular provider for details.

The panel indicates “auxiliary phone trouble 5.”

Contact the cellular provider for details.

The panel indicates “auxiliary phone trouble 6.”

Replace the module.

SuperBus 2000 Wireless Gateway Module

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Concord Ultra

Page 78
Image 78
GE 60-960-95 installation instructions Cellular backup report does not occur