About this Guide

Getting help

If you still have a question after reading this guide, contact an HP Authorized Service Provider or access the following HP web site: http://www.hp.com.

Note: HP call centers use product and serial numbers to validate warranty entitlement. Most HP products can provide product number, serial number and firmware revision electronically through the use of supplied management or diagnostic utilities, eliminating the need to physically inspect or remove products from installed enclosures. You may be directed by HP to run these utilities to gather required entitlement information.

HP installation and configuration assistance

A moderate level of SAN-related knowledge is required to successfully install this product. If you are not familiar with installing and configuring storage array systems in a SAN, HP can install it for you.

For more information, access the following HP web site:

http://www.hp.com/hps/storage/ns_implementation.html.

Depending on your needs, different levels of assistance are available.

For example, the HP Installation and Startup for HP StorageWorks Disk Arrays Service Package includes:

■Physical installation of the MSA

■Virtual disk design and configuration of the MSA

■Service planning

■Service deployment

■Installation Verification Testing (IVT)

■Customer orientation