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Jams in this area might result in loose toner on the page. If you get any toner on your clothes or hands, wash them in cold water. (Hot water will set the toner into the fabric.)
1Open the top cover.
2Remove the print cartridge.
CAUTION
To prevent damage, do not expose the print cartridge to light for more than a few minutes. Place a piece of paper over the top of the print cartridge to shield it while it is out of the printer.
3Carefully lift up the registration plate. If the leading edge of the print media is visible, gently pull the media toward the rear of the printer to remove it from the printer.
If the media is difficult to remove or has already entered the output area, remove the jam as described in “Output areas” on page 100.
4When the jammed media has been removed, gently flip down the registration plate. Reinstall the print cartridge and shut the top cover.
Note
If the print cartridge is difficult to reinstall, make sure that the registration plate has been flipped back down into position and that you have pushed the print cartridge firmly in place.
If the ATTENTION light does not go out, jammed media remains inside the printer. Check the
98 Chapter 4 Problem solving | ENWW |