Symptom | Possible cause | Solution |
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|
|
OS X problems |
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|
Printer features do not | The wrong PPD is selected | Verify which PPD is selected. In the Print |
appear. | for the printer. | dialog box, click Summary. Verify that the |
|
| PPD for setting is correct. |
|
|
|
When using OSX v10.2, the |
| You might need to upgrade your |
printer is not using |
| HP Jetdirect card to a version that supports |
Rendezvous (mDNS). |
| Rendezvous. |
|
|
|
An installed tray does not |
| The ability to manually select installable |
appear as an option, even |
| options is supported only in Mac OS X |
though it is installed on the |
| v10.2 and later. |
printer. |
|
|
|
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112 Chapter 4 Problem solving | ENWW |