Diagnostics menu

Administrators can use this submenu to isolate parts and to troubleshoot jam and print-quality issues.

The following table lists the settings and possible values. In the Values column, the default value for each setting is the one with an asterisk (*) next to it.

Item

Values

Explanation

 

 

 

 

 

 

 

PRINT EVENT LOG

There is no value

Press

(SELECT button) to generate a list of the

 

 

to select.

50 most recent entries in the event log. The printed event

 

 

log shows error number, page count, error code, and

 

 

description or personality.

 

 

 

 

 

 

SHOW EVENT LOG

There is no value

Press

(SELECT button) to scroll through the contents

 

to select.

of the event log at the printer control panel and shows the

 

 

50 most recent events. Use

(UP button) or

(DOWN

 

 

button) to scroll through the event log contents.

 

 

 

 

 

PAPER PATH TEST

There is no value

Generates a test page that is useful for testing the

 

 

to select.

paper-handling features of the printer.

 

 

 

 

 

PRINT TEST PAGE

There is no value

Press

(SELECT button) to start the paper path test

 

to select.

using the source (tray), destination (output bin), duplex,

 

 

and number of copies settings that you set in the other

 

 

items on the Paper Path Test menu. Set the other items

 

 

before choosing PRINT TEST PAGE.

 

 

 

 

SOURCE

ALL TRAYS

Select the tray whose paper path you want to test. You can

 

TRAY 1

select any tray that is installed. Select ALL TRAYS to test all

 

*TRAY 2

tray paper paths. (Paper must be loaded in the selected

 

TRAY 3

trays.)

 

 

 

 

 

 

DUPLEX

*OFF

Determine whether or not the paper goes through the

 

ON

duplexer during the paper path test. The menu item

 

 

appears only if the printer includes a built-in duplexer

 

 

(HP LaserJet 2300d printer, HP LaserJet 2300dn printer,

 

 

and HP LaserJet 2300dtn printer).

 

 

 

 

COPIES

*1

Set how many sheets of paper are used from each tray

 

10

during the paper path test. If you are testing the optional

 

50

stapler stacker (DESTINATION item), select 10 or higher.

 

100

 

 

 

 

 

500

 

 

 

 

 

 

 

 

 

 

Service menu

The Service menu is locked and requires a PIN for access. This menu is intended for use by authorized service personnel.

ENWW

Diagnostics menu 161