Symptom

Possible cause

Solution

 

 

 

Print job is extremely slow.

The job might be very complex.

 

The maximum speed of the printer

 

cannot be exceeded even when

 

more memory is added.

 

Printing speeds might be

 

automatically reduced when printing

 

on special-sized media.

Reduce the complexity of the page or try adjusting the print-quality settings. If this problem occurs frequently, add memory to the printer.

 

You are printing a PDF or

Try using the PS printer driver

 

PostScript (PS) file using a PCL

rather than the PCL printer driver.

 

printer driver.

(You can usually do this from a

 

 

software program.)

 

In the printer driver, Optimize for:

In the printer driver, set the type to

 

is set to cardstock, heavy, rough, or

plain paper (see “Printing by type

 

bond paper.

and size of media” on page 53).

 

 

Note: If you change the setting to

 

 

plain paper, the print job will print

 

 

faster. However, if you are using

 

 

heavy media, for best results leave

 

 

the printer driver set to heavy even

 

 

though printing might be slower.

 

 

 

Print job prints on both sides

The printer is set for duplexing.

See “Changing the settings for a

of the paper.

 

print job” on page 47 to change the

 

 

setting, or see the online Help.

 

 

 

Print job contains only one

The printer is set for duplexing.

See “Changing the settings for a

page but the printer

Even if the print job contains only

print job” on page 47 to change the

processes the back side of

one page, the printer processes the

setting, or see the online Help.

the page as well (the page

back side as well.

Do not try to pull the page out of the

comes part of the way out,

 

 

printer before duplexing is

and then goes back into the

 

 

complete. Jamming might result.

printer).

 

 

 

 

 

 

Pages print, but are totally

The sealing tape might still be in the

Remove the print cartridge and pull

blank.

print cartridge.

out the sealing tape. Reinstall the

 

 

print cartridge.

 

The file might have blank pages.

Check the file to make sure that it

 

 

does not contain blank pages.

 

 

 

84 Chapter 4 Problem solving

ENWW