Tray 2 or tray 3 paper-feed areaNote
If paper has entered the print cartridge area, follow the instructions in “Print-cartridge area” on page 98. It is easier to remove paper from the print cartridge area than from the paper-feed area.
1Slide out tray 2 or tray 3 to expose the jam.
2Remove any misfed paper by pulling it out by the visible edge. Make sure that all of the paper is aligned in the tray (see “Loading tray 2 (250-sheet tray) or optional 250-sheet tray in tray 3 position” on page 32). If tray 3 is installed, remove any misfed paper and make sure that all of the paper is aligned in that tray.
3If the paper is jammed in the paper-feed area and cannot be accessed from the print-cartridge area, grasp the paper and carefully pull it free from the printer.
4For tray 2, push the paper down to lock the metal paper-lift plate into place. For both trays, slide the tray back into the printer.
5To reset the printer and continue printing, open the top cover all the way and then close it.
Note
If the ATTENTION light does not go out, jammed media remains inside the printer. Check the paper-feed and rear-output areas for jams. For printers that include a built-in duplexer (HP LaserJet 2300d printer, HP LaserJet 2300dn printer, and HP LaserJet 2300dtn printer), check the duplexer area.
