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100Chapter 4 Problem solving
Jams in this area might result in loose toner on the page. If you get any toner on your clothes or hands, wash them in cold water. (Hot water will set the toner into the fabric.)
1Open the top cover and remove the print cartridge. Open the rear output bin.
Note
It is necessary to open the top cover in order to release the rear output gearing and remove the media easily.
2If the media is visible from the rear output opening, carefully use both hands to pull the leading edge out of the printer. Carefully remove the rest of the jammed media from the printer.
3If the paper is almost completely visible from the top output bin, pull the remaining paper carefully out of the printer.
If the leading edge is not visible or barely visible in the
4Reinstall the print cartridge. Close the top cover and the rear output bin.
Note
If the print cartridge is difficult to reinstall, make sure that the registration plate has been flipped back down into position and that you have pushed the print cartridge firmly in place.
If the ATTENTION light does not go out, jammed media remains inside the printer. Check the
ENWW