Contacting HP
This section provides information regarding how to contact HP to obtain product support (using the Internet or telephone) or to obtain additional service and extended support. It also contains information for contacting the HP fraud hotline if you suspect that the HP supply you purchased is not a genuine HP supply.
Getting support
This section provides information for getting support from HP by using HP websites or by telephone.
Technical support websites
Support for the | |
HP LaserJet 2300 series |
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printers |
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Answers to frequently asked |
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questions for your specific |
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printer |
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HP Customer Care Online | |
Printer drivers, support |
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documentation, and answers to |
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frequently asked questions |
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HP Technical Training | |
Classes and schedules | Latin America: http://www.conecta.latinamerica.hp.com |
Parts | |
Parts information | |
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Telephone support
HP provides free telephone support during the product warranty period. When you call, you will be connected to a responsive team waiting to help you. For the number you should call in your country/region, see the support sheet that came in the box with your product. Before calling, have the following information available:
product name (for example, HP LaserJet 2300 printer)
product serial number (found on the inside edge of the printer, under the top cover)
date that you purchased the product and a description of the problem you are experiencing
a printed configuration page (see “Configuration page” on page 72)
Before you call, try these basic troubleshooting measures:
Test your software installation. Attempt to print a test page from your program.
Try reinstalling the software.
If reinstalling the software does not correct the problem, see the Readme file on the
You can also find answers to frequently asked questions at the following website:
ENWW | Contacting HP 123 |