Managing the print cartridge

This section provides information about HP print cartridges, how to store them, how to identify genuine ones, and their life expectancy. Information also appears about non-HP print cartridges.

￿“HP print cartridges” on page 68

￿“Non-HP print cartridges” on page 68

￿“Print-cartridge authentication” on page 68

￿“Print-cartridge storage” on page 68

￿“Print-cartridge life expectancy” on page 69

￿“Checking the supply level” on page 69

￿“Cartridge low and cartridge out conditions” on page 70

HP print cartridges

When you use a genuine new HP print cartridge, part number Q2610A (6,000-page cartridge), you can obtain several types of information, such as the following:

￿amount of toner remaining

￿estimated number of pages remaining

￿number of pages printed

￿other supplies information

Non-HP print cartridges

Hewlett-Packard Company cannot recommend use of non-HP print cartridges, either new or remanufactured. Because they are not HP products, HP cannot influence their design or control their quality. Service or repair required as a result of using a non-HP print cartridge will not be covered under the printer warranty.

If you use a non-HP print cartridge, the printer is unable to report the levels of the supplies for the printer, calculation of the number of pages remaining, and cartridge-usage information. The printer does report a non-HP print cartridge with a message on the control panel display (Non-HP cartridge detected).

If the non-HP print cartridge was sold to you as a genuine HP product, please call the HP fraud hotline. (See “Contacting the HP fraud hotline” on page 124.)

Print-cartridge authentication

The printer will let you know that a print cartridge is not a genuine HP print cartridge when you insert it into the printer.

If the printer control panel message states that this is not a genuine HP print cartridge and you believe you purchased an HP print cartridge, call the HP fraud hotline. See “Contacting the HP fraud hotline” on page 124.

Print-cartridge storage

Do not remove the print cartridge from its package until you are ready to use it. The shelf life of a print cartridge in an unopened package is approximately 2.5 years.

CAUTION

To prevent damage to the print cartridge, do not expose it to light for more than a few minutes.

68 Chapter 3 Managing and maintaining the printer

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