Image defect examples

Use the examples in this image defect table to determine which print-quality problem you are experiencing, and then see the corresponding reference pages to troubleshoot. These examples identify the most common print-quality problems. If you still have problems after trying the suggested remedies, contact HP Customer Support. (See “Contacting HP” on page 123.)

“Light print or fade” on

“Toner specks” on

“Dropouts” on page 104 “Vertical lines” on

page 104

page 104

 

 

page 104

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

“Gray background” on

“Toner smear” on

“Loose toner” on

“Vertical repetitive

page 104

page 105

page 105

defects” on page 105

 

 

 

 

 

 

 

 

 

 

 

 

“Misformed characters”

“Page skew” on page 105 “Curl or wave” on

“Wrinkles or creases” on

on page 105

 

 

 

 

page 106

page 106

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

“Toner scatter outline

“Random image

“Random image

(halo)” on page 106

repetition” on page 106

repetition” on page 106

 

(light)

(dark)

ENWW

Troubleshooting print-quality problems 103