Printer status messages

The following table lists printer LED messages and their meanings and describes recommended actions. For more information on the Front Panel layout, refer to “Using the Control Panel” in Chapter 3, “Installation and Configuration.”

Table 7-1

Printer status messages (Sheet 1 of 2)

 

 

 

 

 

 

 

LEDs

 

 

Description

Recommended action

 

 

 

 

 

 

 

 

 

 

Paper Out Error.

Add paper.

 

 

 

 

Door Open or No EP

Close the printer door and/or verify that the EP

 

 

 

 

Cartridge.

cartridge is installed.

 

 

 

 

 

 

 

 

Paper Jam.

Clear paper jam.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

If you have completed these recommended

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

actions and the error persists, see Table 7-3.

 

 

 

 

 

 

 

 

 

 

Memory Error. There is

1. Turn Page Protection on within your software

 

 

 

 

either too much data or the

application or Windows.

 

 

 

 

data is too complex.

2. Reduce the complexity of the print job.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3. Reduce resolution to 300 dpi within your

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

software application or Windows.

 

 

 

 

 

 

 

 

 

 

4. Add optional memory to the printer.

 

 

 

 

 

5. Make sure Enhanced I/O is on Auto Mode

 

 

 

 

 

(PCL mode) and resend print job. (See Chapter

 

 

 

 

 

3, “PCL Printer Settings.”)

 

 

 

 

 

6. If the Auto-Continue variable is on within PJL,

 

 

 

 

 

the printer will continue printing after 10

 

 

 

 

 

seconds.

 

 

 

 

 

7. If the Auto-Continue variable is off within PJL,

 

 

 

 

 

you need to press the Control Panel Button to

 

 

 

 

 

continue printing.

 

 

 

 

 

 

 

 

 

 

Incompatible Memory Card

Remove the incompatible memory card and

 

 

 

 

(5L/6L).

replace it with a 1, 2, 4, or 8 Mb, 70 nsec. or

 

 

 

 

 

faster memory card. (See Chapter 8 for memory

 

 

 

 

 

 

 

 

 

Initializing/Resetting

card part numbers.)

 

 

 

 

 

 

 

 

 

 

 

 

No action necessary.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(6L Pro).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Manual Feed. The printer is

1. Make sure the correct paper is loaded into the

 

 

 

 

waiting for you to add a piece

printer. (See your HP LaserJet 5L User’s

 

 

 

 

of paper to the single sheet

Manual or the HP LaserJet Printer Family Paper

 

 

 

 

input slot.

Specifications Guide for more information.)

 

 

 

 

 

 

 

 

 

 

 

 

 

2. Press and release the Control Panel Button.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3. Turn off manual feed within your software

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

application if you do not wish the printer to

 

 

 

 

 

pause between sheets.

 

 

 

 

 

 

EN

Printer error troubleshooting 121