Service and error messages 3of | HP 6L Gold, 6L pro specification

Table 7-3 Service and error messages (Continued 3of 3)

				Scanner Error. Caused by a	1. Power-cycle the printer by
				scanner malfunction.	unplugging the printer and plugging
					it back in.
					2. Ensure condensation caused by



					moving the printer from a cold to a
					moving the printer from a cold to a
					warm environment hasn’t occurred.
					warm environment hasn’t occurred.
					Allow the printer to acclimate to the
					warmer room.
					3. Verify the two Laser/Scanner
					Assembly connectors are firmly
					seated.
					4. Replace scanner cable J207 on
					the DC Controller PCA.
					5. Replace the Laser/Scanner
					Assembly.
					6. Replace the DC Controller PCA.

				Formatter Error.	1. Power-cycle the printer by
					unplugging the printer and plugging
					it back in.
					it back in.
					2. Disconnect the parallel I/O cable


					and try running a printer self test.
					and try running a printer self test.
					Reconnect the parallel cable if the
					self test is successful and try host/
					self test is successful and try host/
					printer communications again.
					3. If the error persists, replace the
					Formatter PCA.

				Firmware Error.	Note the LED pattern and the Bi-
					Tronics error code. Contact HP
					technical support with this
					information as well as a description


					of what data was sent, the errors
					of what data was sent, the errors
					encountered prior to the firmware
					encountered prior to the firmware
					error, the condition of the printer
					error, the condition of the printer
					prior to the error, and any other
					information that may help isolate the
					error.

				Processor Error.	Note the LED pattern and the Bi-
					tronics error code. Contact HP
					technical support with this
					information as well as a description


					of what data was sent, the errors
					of what data was sent, the errors
					encountered prior to the firmware
					encountered prior to the firmware
					error, the condition of the printer
					prior to the error, and any other
					prior to the error, and any other
					information that may help isolate the
					error.

EN	Printer error troubleshooting 125

Image 127

HP 6L Gold, 6L pro manual Service and error messages 3of, Scanner Error. Caused by a

Contents

Printer Page HP LaserJet 5L/6L/6L Gold/6L Pro Printer Trademark Credits Warranty Conventions Page Contents Printer maintenance Appendix a Parts index Appendix B Regulatory information Figures Page Tables Page Product information Chapter contents Paper capacities and sizes Printer featuresPrinter Features Description Printer Features HP LaserJet 6L Gold IdentificationModel and serial 2HP LaserJet 6L model and serial numbers 3HP LaserJet 6L Pro model and serial numbers Performance specifications Category Specification SpecificationsAcoustic emissions 4Front/side views of the printer Product overview 1415 6Back view of the printer Ordering related documentation Service approachParts Exchange Program Ordering parts HP Customer Care Technical assistance In-country/region support Open Monday through Friday Customer Care options worldwide Argentina Australia Austria HP worldwide sales and service offices India Indonesia Israel Russian Federation Singapore Spain Hardware service during the warranty period WarrantyHardware service after the warranty period Voltage conversions HP LaserJet Toner Cartridge warranty Product information Site requirements Site requirements Install in a well-ventilated, dust-free areaOperating environment Printer space requirements Storage conditions HP C3906A/F Toner CartridgeStoring opened toner cartridges 2Toner cartridge distribution Toner cartridge handling suggestions Site requirements Operating overview Blinking Using the Control PanelIndicator lights Control Panel layout Using the Control Panel Control Panel Button usage Function Lights Action Result Control Panel Button 1Self-test page for HP LaserJet 5L Printing a self-test 2Self-test page for HP LaserJet 6L 3Self-test page for HP LaserJet 6L Pro Continuous self test Printing an engine test To reset the printer Resetting the printer Operating overview Printer maintenance Pressure Roller Life expectancy of consumables Saving toner with EconoMode Toner cartridge life Recycling toner cartridges Refilled toner cartridges Cleaning printer components Cleaning the printerCleaning printer components Component Cleaning Method/Notes Cleaning spilled toner Functional overview Basic printer functions 1Printer functional block diagram 2DC Controller loads DC Controller/power system Print engine control system Power system on DC Controller PCA SleepMode DC power distributionHigh voltage power distribution Overcurrent/overvoltage protection Parallel interface Random access memory RAMFormatter system Read only memory ROM Enhanced I/O Resolution Enhancement technology REtEconoMode Memory Enhancement technology MEt PJL overview Protect Toner cartridge Image formation system Image writing Drum cleaningImage fusing Drum conditioning 5Simplified paper path Paper feed system SL1 Solenoid and sensors Number Name Description Paper jam detection Printer timing Period Timing Purpose Basic sequence of operation 7General timing diagram HP LaserJet 5L Functional overview Removal and replacement Removal and replacement strategy 1Phillips and PosiDriv screwdrivers Required tools Push it firmly into the printer Installing memory cards Dram Back Cover Covers and doors 3Back Cover removal 2 To reinstall 4EP Door Assembly removal EP Door Assembly 5Memory Door removal Memory Door Main Cover and Paper Input Assembly Procedure for HP LaserJet 6L Pro Procedure for HP LaserJet 5L and 6LInternal assemblies 8Exit Roller removal Exit Roller Assembly 9Delivery Assembly removal 1 Delivery Assembly 10Delivery Assembly removal 2 11Fuser Pressure Plate removal Fuser Pressure Plate 12Fuser Pressure Plate replacement 13Heating Element removal 1 Heating Element 14Heating Element removal 2 15Heating Element removal 3 Pressure Roller Guide removal Pressure Roller Face-Up/Face-Down Lever Face-Up/Face-Down Lever replacement 18Fuser Exit Roller removal Fuser Exit Roller Assembly Paper Exit Sensor Flag 19Paper Exit Sensor Flag replacement Top assemblies Laser/Scanner Assembly 21Solenoid removal 1 Solenoid 22Solenoid removal 2 23Pickup Roller Assembly removal 1 Pickup Roller Assembly 24Pickup Roller Assembly removal 2 25Paper Pickup Roller Assembly replacement inside/front view 26Paper Feed Frame removal 1 Paper Feed Frame 27Paper Feed Frame removal 2 28Paper Feed Frame removal 3 29Paper Feed Frame removal 4 Transfer Roller Guide and Transfer Roller 31Kick Plate removal Kick Plate 32Kick Plate Spring replacement 33Separation Pad removal Separation Pad Place your index finger on the subpad SubpadsPress toward the top of the printer 35Feed Assembly removal 1 Feed Assembly 36Feed Assembly removal 2 37Feed Assembly removal 3 Memory Door Guide Bottom assemblies 39Motor removal Motor 40DC Controller removal 1 DC Controller 41DC Controller removal 2 42DC Controller removal 3 Formatter Board removal Formatter PCA Troubleshooting On following General troubleshooting flowchart General Troubleshooting Flowchart 1Paper path and components Paper path and components 2DC Controller PCA components DC Controller diagram Priority of errors Printer error troubleshooting Paper Jam Printer status messages Sleep Mode Unclearable error Service and error messages Service and error messages PCA Scanner Error. Caused by a Service and error messages 3of Check the toner cartridge Image formation troubleshooting Vertical lines Image defect examplesFaded print Staining Character voids Horizontal stripesRepetitive defects Vertical white stripes Half of the page Is blank or loss of detail Background scatterBlack Dropouts Blank page occasional Curled or wrinkled sheetsBlank pages all pages Blank spots Dark backgroundDots Dirt on the back White horizontal line Faulty registration/skewed imageDistorted image or BD failure Printing an engine test Troubleshooting checksEngine test Engine Test Button location Drum rotation functional check Half self-test functional check High-voltage power supply check Check Action High-voltage power supply check 6Toner cartridge high-voltage connection points 2 Paper surface Paper curl Paper path check Troubleshooting toolsTo override PS204 and SW101 8Repetitive image defect ruler Repetitive image defect ruler 9Main wiring diagram Main wiring diagram Cable pinouts Connector Signal name Remarks Troubleshooting Parts and diagrams Ordering consumables How to use the part lists and diagrams Accessories and supplies Product number Description Accessories and supplies Common fasteners used in the printer Example Description Common hardware 1Major assembly locations Parts diagrams 2Covers and doors Parts diagrams 3Internal components 1 Parts diagrams 4Internal components 2 502 XB1-1300-807CN Screw, PH, M3x8 See Parts diagrams DC Controller/formatter and cables Parts diagrams 7Pickup Roller assembly Parts diagrams Feed assembly Parts diagrams 9Separation Guide assembly Parts diagrams 10Delivery assembly Parts diagrams Parts and diagrams Table A-1 Alphabetical parts list Description Alphabetical parts listParts index Parts index Table A-1 Alphabetical parts list Description Table A-1 Alphabetical parts list Description Table A-1 Alphabetical parts list Description Table A-2 Numerical parts list Description Numerical parts list Numerical parts list Table A-2 Numerical parts list Description Table A-2 Numerical parts list Description Table A-2 Numerical parts list Description Regulatory information Laser Safety U.S Varning Laser Statement FinlandLaserturvallisuus Luckan 1 Laserlaite Klass 1 Laser Apparat Varoitus Material data safety sheet Toner safetyOzone emission Vcci Statement Japan FCC Statement Class B 181 Index 182 ROM/RAM 183 Jedia 184 185 PCL 186 187 188 Wait 189 190 Page C8060-90903