message

code

recommendation

 

 

 

 

 

 

No scanner was found.

none

Check that the scanner is powered on,

 

 

and that the FireWire cable between the

 

 

scanner and the touch screen is correctly

 

 

connected at both ends. Then press the

 

 

Rescan button.

 

 

 

The printer cannot be detected.

none

Check that the name of the printer is

 

 

displayed on the printer button in the

 

 

Setup tab, that the printer is powered on,

 

 

and that the printer is connected to the

 

 

scanner.

 

 

 

When combining thick media

-19

Perform a preview scan, reloading the

handling (paper guide in extended

 

original into the scanner.

position) with auto-size detection,

 

 

the size detection must be done

 

 

separately by running a preview

 

 

scan before the final copy or scan

 

 

operation.

 

 

 

 

 

The folder must be empty

-11

Check that the folder is empty before

 

 

deleting it.

 

 

 

The currently selected printer is not

-9

Install a Windows printer driver for the

installed on the system.

 

currently selected printer.

 

 

 

No scanner selected or selected

-6

Check that the scanner is turned on.

scanner not present

 

Check that the scanner is selected.

 

 

 

No media profile selected for

-2

OK and run operation without media

current printer

 

profile. Cancel and prepare a media

 

 

profile before performing operation.

 

 

 

No printer selected

-1

Check that the printer is connected.

 

 

Check the printer’s configuration.

 

 

 

Invalid scan coordinates. The paper

2

The paper frame was placed fully outside

frame was placed fully outside the

 

the scan image. You can reposition the

scan image.

 

paper frame so it covers some of the

 

 

scannable area.

 

 

 

Not enough disk space for spool file

6

Make sure the environment variable TEMP

 

 

(or secondary TMP) points to a folder with

 

 

plenty of space.

 

 

 

50

hp designjet 815mfp & scanner 4200

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Image 56
HP 815MFP manual Message Code Recommendation