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HP 815MFP manual Problem is with the scanner, Problem is a software system error

Models: 815MFP

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how do I connect to a network?	35
how do I configure TCP/IP settings?	35
how do I create a workgroup?	37
how do I automatically log in (in network configuration)?	38
how do I set the scanner system power up/down timer?	38
how do I define scanner setup options?	39
how do I create/delete/disable an account?	41
how do I select/activate an existing account?	43
how do I set preferences?	44
how do I change the scanner system interface language?	45
how do I set up my printer in my scanner system software?	45
the problem is with the scanner	47
the problem is the diagnostics light is flashing	47
the problem is the wait light is flashing	47
the problem is the wait and diagnostics lights are flashing	48
the problem is a software system error	49
the problem is no scanner was found	49
the problem is an error message and error code	49
the problem is a printing error message	52
the problem is a system failure	52
the problem is with the interface language	53
the problem is with the touch screen	53
the problem is what is printed	54
the problem is a cropped image	54
the problem is white space with nesting	54
tell me about my scanner	55
tell me about my scanner operator panel and lights	55
tell me about scanner maintenance	57
tell me about the scanner insertion slot	59
tell me about scanner operating modes	60
tell me about my scanner software	62
tell me about the hp designjet scanner software	62
tell me about the scanner software user interface	63
tell me about the scan options	65
tell me about the user interface options	66

ii	hp designjet 815mfp & scanner 4200

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HP 815MFP manual Problem is with the scanner, Problem is a software system error, Problem is what is printed

Contents

User’s Reference Guide Legal notices TrademarksContents Problem is with the scanner Problem is a software system errorProblem is what is printed Tell me about my scannerTell me about hp designjet support Tell me about copy and layout features and optionsTell me about media Hp designjet 815mfp & scanner Problem is… Welcome to the hp designjet 815mfp/scannerHow do I…? Tell me about…Quick copying How do I make copies?To make copies… How do I set the printer media width? How do I set the input size? How do I select an original template?See also Hp designjet 815mfp & scanner How do I set the output size? How do I copy thick media? To copy thick media…How do I change the insertion slot height? How do I select a media profile? To change the insertion slot height…How do I set the output quality? How do I scale copies? To scale copies…How do I scan to a file? TipPage How do I use copy options and tools? How do I use the previewing tools?To move the image To position the paper frameHow do I set the number of copies? To align the imageHow do I collate copies-create copy sets? Collate copy-copy setsHow do I use nesting? How do I set up a print list? How do I use paneling?Setting up the print list How do I print from files? To print from filesHow do I maintain the print list? Page Maintenance procedures How do I maintain/recover my system?Cleaning the scan area Page Page Camera alignment and calibration Page How do I recover the system? How do I upgrade the scanner firmware?To recover your scanner system… How do I calibrate my touch screen? How do I shut down my system?How do I customize my copy tools? How do I define an original template?How do I create a custom scale size? How do I create a new media profile? To create a new media profile…Page How do I set up the system? How do I configure TCP/IP settings?To check your TCP/IP settings… How do I connect to a network?Page How do I create a workgroup? To create a workgroup…How do I set the scanner system power up/down timer? How do I automatically log in in network configuration?To log in automatically… To set the scanner system power up/down timer… How do I define scanner setup options?To access the scanner setup options… Paper load Media offsetExtended thickness settings How do I create/delete/disable an account?To create a new account… To disable an account… To delete an account…How do I select/activate an existing account? To activate/select an existing account…How do I set preferences? Units of measurementLoading preferences Scan and user interface optionsTo set up your printer… How do I set up my printer in my scanner system software?How do I change the scanner system interface language? Page Problem is the diagnostics light is flashing Problem is with the scannerProblem is the wait light is flashing Problem is the wait and diagnostics lights are flashing Problem is no scanner was found Problem is a software system errorProblem is an error message and error code Message Code Recommendation Press the button Problem is a printing error message Problem is a system failureTouch screen stops responding If your system does not workProblem is with the interface language Problem is with the touch screenIf you have problems pressing buttons on your screen If the user interface is not in the correct languageProblem is a cropped image Problem is what is printedProblem is white space with nesting Power button and indicator light Diagnostics lightTell me about my scanner Tell me about my scanner operator panel and lightsWait light Paper control areaPaper forward and paper reverse keys About Tell me about scanner maintenancePaper ready light Why? When?Tell me about the scanner insertion slot Rgb mode Graytone modeTell me about scanner operating modes Modes2d-sharpening, 2d-softening, and 2d-blur UsageTell me about my scanner software Main features of the scanner software are…Tell me about the hp designjet scanner software Image viewing section consists of… Tell me about the scanner software user interfaceImage control section provides the following tabs… Entering numbers and names Tell me about the scan options Preview dpiScan speed Rewind paperTell me about the user interface options LoadAuto-size method Limit auto-detect scan lengthPaper lists show Color balanceUse quick select lists Enable reprint Print settingsUse account password Tell me about accounting Paper seriesActive account Total accountAccounting criteria Accounting log filesTell me about WIDEsystem Page Tell me about copy and layout features and options Tell me about the copy sizeOverview Size options-relationshipsUsing size presets Input size/output size settingsTell me about original templates Tell me about original template settings Templates for color copyingTemplates for black and white copying MethodBlack enhance and background clean LightnessSaturation Red, green, and blueSharpen/blur Tell me about copy quality settings Scanning and printing quality settingsSetting the output margins Tell me about output marginsTell me about unprintable areas ‘account for unprintable area’ optionExtended thickness paper handling Tell me about scanner setup optionsExamples Delay factor Paper loadingCorrection factor in scanning Manual/automaticTell me about paneling and tiling options OptionsAssembling the panels Cut lineGlue mark arrows Tell me about nesting Tell me about previewing and the paper frame PreviewingPaper frame Hp designjet 815mfp & scanner Tell me about lists Creating and printing listsTell me about hp customer care Tell me about hp designjet supportWhat to do before you call Page Communication from HP to users includes Finally…Tell me about media Tell me about copying thick mediaMedia thickness positions Modifying stitching parametersSupporting thick originals Tell me about paper sizes SeriesArea Series Name Size Area Aspect Inches In² Mm² RatioTell me about calibrating RIP settings Ink levelGray balance Tell me about advanced gray balance Advanced gray balance100 Hp designjet 815mfp & scanner Index Page