the problem is a software system error

the problem is no scanner was found

1.Check that the scanner power is ON.

2.Check that the FireWire cable between the scanner and the touch screen is inserted correctly.

3. Press the Rescan button.

the problem is an error message and error code

The following table lists error messages, error codes, and the recommended course of action in each case. If the recommendation does not solve your problem, try restarting the system.

If you see an error code with no error message, then you must contact HP Support.

hp designjet 815mfp & scanner 4200

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