Nortel Networks Optivity Switch manual Resolving problems, Error messages, Problem Solution

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Appendix B

Troubleshooting and error messages

Resolving problems

Table 56 describes common Optivity Switch Manager problems and solutions.

Table 56 Optivity Switch Manager problems and solutions

Problem	Solution
Optivity Switch Manager does not	• Use the ping command to verify that the
display all network devices in the	network device is connected.
topology map.	• Choose Edit > Preferences, and verify that the
	Automatically Relayout after discovery check box
	is selected in the Map section.
	• Increase the maximum hop count in the
	Preferences dialog box.
Some devices have timed out.	View the error log to determine if the timeout is due
	to the following, and take the recommended action:
	• Invalid read-community string–add the correct
	community in the Edit Communities dialog box.
	• Slow network–Increase the retry count in the
	SNMP section of the Edit Preferences dialog box.
	• NMS socket overflow–Set the Max Outstanding
	Requests in the SNMP preferences section of the
	Edit Preferences dialog box.

Error messages

Table 57 describes Optivity Switch Manager messages and their meanings.

Using Optivity Switch Manager, Release 1.1.0.0