There is no sound or sound volume is too low.

Cause

Solution

 

 

 

System volume may be set low or muted.

1.

Check the F10 BIOS settings to make sure the internal

 

 

system speaker is not muted (this setting does not

 

 

affect the external speakers).

 

2.

Make sure the external speakers are properly

 

 

connected and powered on and that the speakers'

 

 

volume control is set correctly.

 

3.

Use the system volume control available in the

 

 

operating system to make sure the speakers are not

 

 

muted or to increase the volume.

 

 

 

Poor performance is experienced.

 

 

 

 

Cause

Solution

 

 

 

Processor is hot.

1.

Make sure airflow to the computer is not blocked. Leave

 

 

a 10.2-cm (4-inch) clearance on all vented sides of the

 

 

computer and above the monitor to permit the required

 

 

airflow.

 

2.

Make sure fans are connected and working properly

 

 

(some fans only operate when needed).

 

3.

Make sure the processor heat sink is installed properly.

 

 

Hard drive is full.

Transfer data from the hard drive to create more space on

 

the hard drive.

 

 

Low on memory.

Add more memory.

 

 

Hard drive fragmented.

Defragment hard drive.

 

 

Program previously accessed did not release reserved

Restart the computer.

memory back to the system.

 

 

 

 

Virus resident on the hard drive.

Run virus protection program.

 

 

 

Too many applications running.

1.

Close unnecessary applications to free up memory.

 

2.

Add more memory. Some applications run in the

 

 

background and can be closed by right-clicking on their

 

 

corresponding icons in the task tray. To prevent these

 

 

applications from launching at startup, go to Start > All

 

 

Programs > Accessories > Run and type msconfig.

 

 

On the Startup tab of the System Configuration Utility,

 

 

clear applications that you do not want to launch

 

 

automatically.

 

 

 

Some software applications, especially games, are stressful

1.

Lower the display resolution for the current application

on the graphics subsystem

 

or consult the documentation that came with the

 

 

application for suggestions on how to improve

 

 

performance by adjusting parameters in the application.

 

2.

Add more memory.

 

3.

Upgrade the graphics solution.

 

 

Cause unknown.

Restart the computer.

 

 

 

Solving general problems 109