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HP 8300 C5J37AWABA, 8300 D0K72US#ABA manual

Models: 8300 C5J37AWABA 8300 D0K72US#ABA

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Page 92

When replacing the system board, be sure to route the cables correctly. See the following images for cable routing.

Route the following cables from under the system board cable mounting bracket:

●Display (LVDS)

●Optical drive data (SATA)

●Optical drive power

●Converter board

84 Chapter 6 Removal and Replacement Procedures All-in One (AIO) Chassis

Image 92

HP 8300 C5J37AWABA, 8300 D0K72US#ABA manual

Contents

Maintenance & Service Guide Maintenance & Service Guide About This Book IiiIv About This Book Table of contents Removal and Replacement Procedures All-in One AIO Chassis 103 105107 108Viii Interpreting Post diagnostic front panel LEDs 143Models 153 154 Product Features OverviewPage Component Front components1Front components Side components 2Side components3Rear components Rear componentsRear components Downloading Microsoft Windows updates Installing and customizing the softwareInstalling the operating system Protecting the software Installing or upgrading device drivers Windows systemsAccessing disk image ISO files Computer Setup F10 Utility Computer Setup F10 utilitiesUsing Computer Setup F10 utilities 1Computer Setup-File Computer Setup-FileComputer Setup F10 Utility Computer Setup-Storage 2Computer Setup-StorageComputer Setup-Security 3Computer Setup-SecurityNetwork Boot Master Boot RecordSlot Security System IDsSystem Security DriveLock SecurityComputer Setup-Power 4Computer Setup-PowerComputer Setup-Advanced 5Computer Setup-AdvancedOption Heading Power-On Options Bios Power-OnVGA Configuration Bus OptionsDevice Options OperationsSerial ATA Sata Drive Guidelines and Features Serial ATA Hard Drive CharacteristicsSata Hard Drives Sata Hard Drive CablesSmart ATA Drives Smart ATA DrivesHard Drive Capacities Routine Care and Disassembly Preparation Electrostatic discharge information Generating staticPreventing electrostatic damage to equipment Relative Humidity Event 55% 40% 10%Personal grounding methods and equipment Grounding the work areaRecommended materials and equipment Static Shielding Protection LevelsOperating Guidelines General cleaning safety precautions Cleaning the computer caseCleaning the keyboard Routine CareService Considerations Cleaning the displayCleaning the mouse Tools and software requirementsHard drives Cables and connectorsLithium coin cell battery Removal and Replacement Procedures All-in One AIO Chassis Preparing to disassemble the computerAdjusting the tilt/swivel base Height adjustable/recline stand optional Page Removing the rear port cover Cable management coverInstalling an access panel security screw Synchronizing the optional wireless keyboard or mousePage Access panel Page Stand Page 17Lower panel location To remove the access panel Lower panelMetal plate Metal plate is located under the standPage Remove the access panel see Access panel on Replacing drives Replacing drivesPage Page Page Replacing the optical disc drive 28Optical drive locationPage Page Memory 1Identifying Sodimm locations Location System Board Label ChannelPage Replacing the battery Page Serial port 39Serial port location To remove the serial portPage Remove the access panel see Access panel on Webcam module Webcam modulePage Page Converter board 45Converter board location To remove the converter boardPage Inch Touch sensor board Page To remove the heat sink Heat sinks Graphics board and processorGraphics heat sink Processor heat sink model Processor heat sink model Lift the heat sink assembly from the computer Processor MSATA Solid-State Drive Wlan module To remove the mSATA SSDPage Page Graphics board 59Graphics board location To remove the graphics boardPage Speakers 61Speaker location To remove the speakersFan Side panels 64Side panel locations To remove the side panelsRotate the panel out and off of the computer Power supply 66Power supply location To remove the power supply68Removing the power supply Power supply Page System board Remove the processor see Processor onPage Page Page Page Updating Smbios Information Setup Field Name Comment LabelCard reader board Page Power button board Page Page Front bezel Page Right 4 screws Bottom 2 screw Antenna Page To install the antenna, reverse the removal procedures Display panelPage 86Display panel screw locations 6300 models CMI panel Page Page Inch Hood sensor Page Hard drive and optical drive cables and connectors Page Safety and comfort Troubleshooting Without DiagnosticsSafety and comfort Solving general problems Troubleshooting Without Diagnostics1Solving general problems Computer date and time display is incorrect Cause SolutionPoor performance is experienced Cause Solution Solving general problemsThere is no sound or sound volume is too low Cause Solution Cause Solution Solving power problems Solving hard drive problemsSolving power problems 2Solving power problemsDisk transaction problem Cause Solution Drive not found identified Cause SolutionPower-On Advanced Power-On OptionsSolving hard drive problems Computer will not boot from hard drive Cause SolutionStorage Boot Order Computer seems to be locked up Cause SolutionCan not write to the media card Cause Solving media card reader problems4Solving media card reader problems Solving display problems Solving display problems5Solving display problems Blank screen no video Cause SolutionOut of Range displays on screen Cause Solution 6Solving audio problems Solving audio problemsSolving audio problems Enable digital CD audio for this CD-ROM device is Sound from headphones is not clear or muffled CauseAdvanced Device Options Internal Speaker Line-in jack is not functioning properly Cause7Solving printer problems Solving printer problemsSolving printer problems Solving keyboard and mouse problems 8Solving keyboard problemsPrinter prints garbled information Cause Solution Printer is offline Cause SolutionSolving keyboard and mouse problems 9Solving Mouse ProblemsSolving hardware installation problems 10Solving hardware installation problemsComputer will not start Cause Solution Security USB SecuritySolving hardware installation problems Solving network problems 11Solving network problemsSolving network problems Diagnostics reports a failure Cause SolutionNew network card will not boot Cause Solving memory problems12Solving memory problems Solving memory problems Out of memory error Cause SolutionMemory count during Post is wrong Cause Solution Insufficient memory error during operation Cause SolutionSolving processor problems Solving CD-ROM and DVD problems13Solving processor problems 14Solving CD-ROM and DVD problemsSolving CD-ROM and DVD problems Movie will not play in the DVD drive Cause SolutionCannot eject compact disc tray-load unit Cause Solving USB flash drive problems15Solving USB flash drive problems 16Solving internet access problems Solving internet access problemsSolving internet access problems Unable to connect to the Internet Cause Click Network and InternetClick Internet Options Click on Hardware and Sound17Solving software problems Solving software problemsSolving software problems Post Error Messages Post Numeric Codes and Text Messages Post Numeric Codes and Text Messages1Numeric Codes and Text Messages Control panel message Description Recommended actionPost Error Messages Verify monitor is attached and turned Test under Storage DPS Self-test Options Sata Emulation to IDE,Select File Save Changes and Exit Security Drivelock Security. For eachPost Numeric Codes and Text Messages Bios Occurred prior to the ME firmware update Post Error Messages Interpreting Post diagnostic front panel LEDs Interpreting Post diagnostic front panel LEDs2Diagnostic front panel LEDs and audible codes ActivityDesktop Management Guide for more Interpreting Post diagnostic front panel LEDs Password Security and Resetting CmosEstablishing a Setup or Power-on password Establishing a Setup or Power-on passwordResetting the Setup and Power-on password Clearing and resetting the Cmos Locate, press, and hold the Cmos button in for five seconds Cmos buttonGeneral requirements Power Cord Set RequirementsJapanese Power Cord Requirements Country Accrediting Agency Appendix a Power Cord Set RequirementsCountry-specific requirements Specifications Table B-1SpecificationsModels ModelsAppendix B Specifications Table B-2SpecificationsIndex CmosSata