Manuals / HP / Computer Equipment / Personal Computer

HP 8300 C5J37AWABA, 8300 D0K72US#ABA manual Sata

Models: 8300 C5J37AWABA 8300 D0K72US#ABA

1 165

Download 165 pages 39.51 Kb

Page 164

memory problems			126
metal plate
removing		39
monitor problems			115
mouse
cleaning		25
synchronizing wireless 32
mouse problems			120
mSATA SSD
removing		68
N
network problems			124
numeric error codes				135
O
opening the computer					27
operating guidelines				23
optical disc drive
replacing		45
optical drive connector
removing		105
optical drive problems					128
overheating, prevention					23
P
password
clearing 146
power-on		146
setup	146
POST error messages					134
power cord set requirements
country specific				152
power problems			111
power supply		153, 154
removing		78
power-on password				146
printer problems			119
problems
audio	117
CD-ROM or DVD				128
flash drive		130
general	108
hard drive		111
hardware installation					122
Internet access				131
keyboard		120
Media Card Reader					114
memory		126
monitor	115
mouse	120

network			124
power		111
printer		119
processor			128
software			133
processor problems						128
R
rear components					5
rear port cover
removing			31
removal and replacement
procedures
access panel					34
All-in One chassis						27
antenna			95
card reader board						87
converter board						58
display panel					97
fan	75
front bezel				92
graphics board					72
hard drive connector							105
heat sink			63
hood sensor				103
lower panel				38
memory			48
metal plate				39
mSATA SSD					68
optical drive connector 105
power button board							89
power supply					78
preparing to disassemble the
computer				27
serial port			53
side panels				76
speakers			74
stand		36
system board					81
thermal module 63
touch sensor board							61
webcam module						55
WLAN module					69
removing battery					51
resetting
CMOS		146
password jumper						146
rotation	29

S

safety and comfort 107 safety precautions

cleaning 24

SATA

connectors on system board

18
data cable pinouts	18
hard drive characteristics 18
screws, correct size	25
security

access panel security screw location 32

serial port removing 53

service considerations 25 setup password 146 side components 4 side panels

removing 76 software

problems 133 servicing computer 25

spare part number tamper-resistent wrench 25 Torx T-15 screwdriver 25

speakers
removing	74
specifications
computer	153
stand
removing	36

static electricity 21 swivel adjustment 28 synchronizing wireless keyboard

and mouse	32
system board
removing	81
SATA connectors		18
T
tamper-proof screws
tool 25
temperature control		23
thermal module
removing	63
tilt adjustment	28
tools, servicing 25
Torx T15 screwdriver		25

156 Index

Image 164

HP 8300 C5J37AWABA, 8300 D0K72US#ABA manual Sata

Contents

Maintenance & Service Guide Maintenance & Service Guide About This Book IiiIv About This Book Table of contents Removal and Replacement Procedures All-in One AIO Chassis 103 105107 108Viii Interpreting Post diagnostic front panel LEDs 143Models 153 154 Product Features OverviewPage Component Front components1Front components Side components 2Side components3Rear components Rear componentsRear components Downloading Microsoft Windows updates Installing and customizing the softwareInstalling the operating system Protecting the software Installing or upgrading device drivers Windows systemsAccessing disk image ISO files Computer Setup F10 Utility Computer Setup F10 utilitiesUsing Computer Setup F10 utilities 1Computer Setup-File Computer Setup-FileComputer Setup F10 Utility Computer Setup-Storage 2Computer Setup-StorageComputer Setup-Security 3Computer Setup-SecurityNetwork Boot Master Boot RecordSlot Security System IDsSystem Security DriveLock SecurityComputer Setup-Power 4Computer Setup-PowerComputer Setup-Advanced 5Computer Setup-AdvancedOption Heading Power-On Options Bios Power-OnVGA Configuration Bus OptionsDevice Options OperationsSerial ATA Sata Drive Guidelines and Features Serial ATA Hard Drive CharacteristicsSata Hard Drives Sata Hard Drive CablesSmart ATA Drives Smart ATA DrivesHard Drive Capacities Routine Care and Disassembly Preparation Electrostatic discharge information Generating staticPreventing electrostatic damage to equipment Relative Humidity Event 55% 40% 10%Personal grounding methods and equipment Grounding the work areaRecommended materials and equipment Static Shielding Protection LevelsOperating Guidelines General cleaning safety precautions Cleaning the computer caseCleaning the keyboard Routine CareService Considerations Cleaning the displayCleaning the mouse Tools and software requirementsHard drives Cables and connectorsLithium coin cell battery Removal and Replacement Procedures All-in One AIO Chassis Preparing to disassemble the computerAdjusting the tilt/swivel base Height adjustable/recline stand optional Page Removing the rear port cover Cable management coverInstalling an access panel security screw Synchronizing the optional wireless keyboard or mousePage Access panel Page Stand Page 17Lower panel location To remove the access panel Lower panelMetal plate Metal plate is located under the standPage Remove the access panel see Access panel on Replacing drives Replacing drivesPage Page Page Replacing the optical disc drive 28Optical drive locationPage Page Memory 1Identifying Sodimm locations Location System Board Label ChannelPage Replacing the battery Page Serial port 39Serial port location To remove the serial portPage Remove the access panel see Access panel on Webcam module Webcam modulePage Page Converter board 45Converter board location To remove the converter boardPage Inch Touch sensor board Page To remove the heat sink Heat sinks Graphics board and processorGraphics heat sink Processor heat sink model Processor heat sink model Lift the heat sink assembly from the computer Processor MSATA Solid-State Drive Wlan module To remove the mSATA SSDPage Page Graphics board 59Graphics board location To remove the graphics boardPage Speakers 61Speaker location To remove the speakersFan Side panels 64Side panel locations To remove the side panelsRotate the panel out and off of the computer Power supply 66Power supply location To remove the power supply68Removing the power supply Power supply Page System board Remove the processor see Processor onPage Page Page Page Updating Smbios Information Setup Field Name Comment LabelCard reader board Page Power button board Page Page Front bezel Page Right 4 screws Bottom 2 screw Antenna Page To install the antenna, reverse the removal procedures Display panelPage 86Display panel screw locations 6300 models CMI panel Page Page Inch Hood sensor Page Hard drive and optical drive cables and connectors Page Safety and comfort Troubleshooting Without DiagnosticsSafety and comfort Solving general problems Troubleshooting Without Diagnostics1Solving general problems Computer date and time display is incorrect Cause SolutionPoor performance is experienced Cause Solution Solving general problemsThere is no sound or sound volume is too low Cause Solution Cause Solution Solving power problems Solving hard drive problemsSolving power problems 2Solving power problemsDisk transaction problem Cause Solution Drive not found identified Cause SolutionPower-On Advanced Power-On OptionsSolving hard drive problems Computer will not boot from hard drive Cause SolutionStorage Boot Order Computer seems to be locked up Cause SolutionCan not write to the media card Cause Solving media card reader problems4Solving media card reader problems Solving display problems Solving display problems5Solving display problems Blank screen no video Cause SolutionOut of Range displays on screen Cause Solution 6Solving audio problems Solving audio problemsSolving audio problems Enable digital CD audio for this CD-ROM device is Sound from headphones is not clear or muffled CauseAdvanced Device Options Internal Speaker Line-in jack is not functioning properly Cause7Solving printer problems Solving printer problemsSolving printer problems Solving keyboard and mouse problems 8Solving keyboard problemsPrinter prints garbled information Cause Solution Printer is offline Cause SolutionSolving keyboard and mouse problems 9Solving Mouse ProblemsSolving hardware installation problems 10Solving hardware installation problemsComputer will not start Cause Solution Security USB SecuritySolving hardware installation problems Solving network problems 11Solving network problemsSolving network problems Diagnostics reports a failure Cause SolutionNew network card will not boot Cause Solving memory problems12Solving memory problems Solving memory problems Out of memory error Cause SolutionMemory count during Post is wrong Cause Solution Insufficient memory error during operation Cause SolutionSolving processor problems Solving CD-ROM and DVD problems13Solving processor problems 14Solving CD-ROM and DVD problemsSolving CD-ROM and DVD problems Movie will not play in the DVD drive Cause SolutionCannot eject compact disc tray-load unit Cause Solving USB flash drive problems15Solving USB flash drive problems 16Solving internet access problems Solving internet access problemsSolving internet access problems Unable to connect to the Internet Cause Click Network and InternetClick Internet Options Click on Hardware and Sound17Solving software problems Solving software problemsSolving software problems Post Error Messages Post Numeric Codes and Text Messages Post Numeric Codes and Text Messages1Numeric Codes and Text Messages Control panel message Description Recommended actionPost Error Messages Verify monitor is attached and turned Test under Storage DPS Self-test Options Sata Emulation to IDE,Select File Save Changes and Exit Security Drivelock Security. For eachPost Numeric Codes and Text Messages Bios Occurred prior to the ME firmware update Post Error Messages Interpreting Post diagnostic front panel LEDs Interpreting Post diagnostic front panel LEDs2Diagnostic front panel LEDs and audible codes ActivityDesktop Management Guide for more Interpreting Post diagnostic front panel LEDs Password Security and Resetting CmosEstablishing a Setup or Power-on password Establishing a Setup or Power-on passwordResetting the Setup and Power-on password Clearing and resetting the Cmos Locate, press, and hold the Cmos button in for five seconds Cmos buttonGeneral requirements Power Cord Set RequirementsJapanese Power Cord Requirements Country Accrediting Agency Appendix a Power Cord Set RequirementsCountry-specific requirements Specifications Table B-1SpecificationsModels ModelsAppendix B Specifications Table B-2SpecificationsIndex CmosSata