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HP
8300 C5J37AWABA, 8300 D0K72US#ABA
manual
Models:
8300 C5J37AWABA
8300 D0K72US#ABA
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Specifications
Error codes
Maintenance
VGA Configuration
Solving general problems
Accessing disk image ISO files
Computer Setup F10 Utility
Cables and connectors
Updating Smbios Information
Replacing the battery
Page 62
Image 62
6.
Remove the cable from its routing path
(3)
, and remove the serial port assembly from the computer.
Figure
6-40
Removing the serial port
To install the serial port, reverse the removal procedures.
54 Chapter 6 Removal and Replacement Procedures
All-in
One (AIO) Chassis
Page 61
Page 63
Page 62
Image 62
Page 61
Page 63
Contents
Maintenance & Service Guide
Maintenance & Service Guide
About This Book
Iii
Iv About This Book
Table of contents
Removal and Replacement Procedures All-in One AIO Chassis
107
103
105
108
Viii
Interpreting Post diagnostic front panel LEDs 143
Models 153 154
Product Features
Overview
Page
Component
Front components
1Front components
Side components
2Side components
3Rear components
Rear components
Rear components
Downloading Microsoft Windows updates
Installing and customizing the software
Installing the operating system
Protecting the software
Installing or upgrading device drivers Windows systems
Accessing disk image ISO files
Computer Setup F10 Utility
Computer Setup F10 utilities
Using Computer Setup F10 utilities
1Computer Setup-File
Computer Setup-File
Computer Setup F10 Utility
Computer Setup-Storage
2Computer Setup-Storage
Computer Setup-Security
3Computer Setup-Security
Slot Security
Network Boot
Master Boot Record
System IDs
System Security
DriveLock Security
Computer Setup-Power
4Computer Setup-Power
Option Heading Power-On Options
Computer Setup-Advanced
5Computer Setup-Advanced
Bios Power-On
Device Options
VGA Configuration
Bus Options
Operations
Sata Hard Drives
Serial ATA Sata Drive Guidelines and Features
Serial ATA Hard Drive Characteristics
Sata Hard Drive Cables
Smart ATA Drives
Smart ATA Drives
Hard Drive Capacities
Routine Care and Disassembly Preparation
Preventing electrostatic damage to equipment
Electrostatic discharge information
Generating static
Relative Humidity Event 55% 40% 10%
Recommended materials and equipment
Personal grounding methods and equipment
Grounding the work area
Static Shielding Protection Levels
Operating Guidelines
Cleaning the keyboard
General cleaning safety precautions
Cleaning the computer case
Routine Care
Cleaning the mouse
Service Considerations
Cleaning the display
Tools and software requirements
Hard drives
Cables and connectors
Lithium coin cell battery
Removal and Replacement Procedures All-in One AIO Chassis
Preparing to disassemble the computer
Adjusting the tilt/swivel base
Height adjustable/recline stand optional
Page
Removing the rear port cover
Cable management cover
Installing an access panel security screw
Synchronizing the optional wireless keyboard or mouse
Page
Access panel
Page
Stand
Page
17Lower panel location To remove the access panel
Lower panel
Metal plate
Metal plate is located under the stand
Page
Remove the access panel see Access panel on Replacing drives
Replacing drives
Page
Page
Page
Replacing the optical disc drive
28Optical drive location
Page
Page
Memory
1Identifying Sodimm locations
Location System Board Label Channel
Page
Replacing the battery
Page
Serial port
39Serial port location To remove the serial port
Page
Remove the access panel see Access panel on Webcam module
Webcam module
Page
Page
Converter board
45Converter board location To remove the converter board
Page
Inch
Touch sensor board
Page
To remove the heat sink
Heat sinks Graphics board and processor
Graphics heat sink
Processor heat sink model
Processor heat sink model
Lift the heat sink assembly from the computer
Processor
MSATA Solid-State Drive
Wlan module
To remove the mSATA SSD
Page
Page
Graphics board
59Graphics board location To remove the graphics board
Page
Speakers
61Speaker location To remove the speakers
Fan
Side panels
64Side panel locations To remove the side panels
Rotate the panel out and off of the computer
Power supply
66Power supply location To remove the power supply
68Removing the power supply Power supply
Page
System board
Remove the processor see Processor on
Page
Page
Page
Page
Updating Smbios Information
Setup Field Name Comment Label
Card reader board
Page
Power button board
Page
Page
Front bezel
Page
Right 4 screws Bottom 2 screw
Antenna
Page
To install the antenna, reverse the removal procedures
Display panel
Page
86Display panel screw locations 6300 models CMI panel
Page
Page
Inch
Hood sensor
Page
Hard drive and optical drive cables and connectors
Page
Safety and comfort
Troubleshooting Without Diagnostics
Safety and comfort
1Solving general problems
Solving general problems
Troubleshooting Without Diagnostics
Computer date and time display is incorrect Cause Solution
Poor performance is experienced Cause Solution
Solving general problems
There is no sound or sound volume is too low Cause Solution
Cause Solution
Solving power problems
Solving power problems
Solving hard drive problems
2Solving power problems
Power-On
Disk transaction problem Cause Solution
Drive not found identified Cause Solution
Advanced Power-On Options
Storage Boot Order
Solving hard drive problems
Computer will not boot from hard drive Cause Solution
Computer seems to be locked up Cause Solution
Can not write to the media card Cause
Solving media card reader problems
4Solving media card reader problems
5Solving display problems
Solving display problems
Solving display problems
Blank screen no video Cause Solution
Out of Range displays on screen Cause Solution
6Solving audio problems
Solving audio problems
Solving audio problems
Advanced Device Options Internal Speaker
Enable digital CD audio for this CD-ROM device is
Sound from headphones is not clear or muffled Cause
Line-in jack is not functioning properly Cause
7Solving printer problems
Solving printer problems
Solving printer problems
Printer prints garbled information Cause Solution
Solving keyboard and mouse problems
8Solving keyboard problems
Printer is offline Cause Solution
Solving keyboard and mouse problems
9Solving Mouse Problems
Computer will not start Cause Solution
Solving hardware installation problems
10Solving hardware installation problems
Security USB Security
Solving hardware installation problems
Solving network problems
11Solving network problems
Solving network problems
Diagnostics reports a failure Cause Solution
New network card will not boot Cause
Solving memory problems
12Solving memory problems
Memory count during Post is wrong Cause Solution
Solving memory problems
Out of memory error Cause Solution
Insufficient memory error during operation Cause Solution
13Solving processor problems
Solving processor problems
Solving CD-ROM and DVD problems
14Solving CD-ROM and DVD problems
Solving CD-ROM and DVD problems
Movie will not play in the DVD drive Cause Solution
Cannot eject compact disc tray-load unit Cause
Solving USB flash drive problems
15Solving USB flash drive problems
16Solving internet access problems
Solving internet access problems
Solving internet access problems
Click Internet Options
Unable to connect to the Internet Cause
Click Network and Internet
Click on Hardware and Sound
17Solving software problems
Solving software problems
Solving software problems
Post Error Messages
1Numeric Codes and Text Messages
Post Numeric Codes and Text Messages
Post Numeric Codes and Text Messages
Control panel message Description Recommended action
Post Error Messages
Verify monitor is attached and turned
Select File Save Changes and Exit
Test under Storage DPS Self-test
Options Sata Emulation to IDE,
Security Drivelock Security. For each
Post Numeric Codes and Text Messages
Bios
Occurred prior to the ME firmware update
Post Error Messages
2Diagnostic front panel LEDs and audible codes
Interpreting Post diagnostic front panel LEDs
Interpreting Post diagnostic front panel LEDs
Activity
Desktop Management Guide for more
Interpreting Post diagnostic front panel LEDs
Password Security and Resetting
Cmos
Establishing a Setup or Power-on password
Establishing a Setup or Power-on password
Resetting the Setup and Power-on password
Clearing and resetting the Cmos
Locate, press, and hold the Cmos button in for five seconds
Cmos button
General requirements
Power Cord Set Requirements
Japanese Power Cord Requirements
Country Accrediting Agency
Appendix a Power Cord Set Requirements
Country-specific requirements
Models
Specifications
Table B-1Specifications
Models
Appendix B Specifications
Table B-2Specifications
Index
Cmos
Sata
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