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Table 8-2 Diagnostic front panel LEDs and audible codes (continued)
Activity | Beeps | Possible Cause | Recommended Action | |
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Red Power LED flashes nine | 9 | System powers on but is | 1. | Unplug the AC power cord from the |
times, once every second, |
| unable to boot. |
| computer, wait 30 seconds, then plug the |
followed by a two second |
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| power cord back in to the computer. |
pause. Beeps stop after fifth |
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| 2. | Replace the system board. |
iteration but LEDs continue |
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until problem is solved. |
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| 3. | Replace the processor. |
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Red Power LED flashes | 11 | The current processor | 1. | Install a TXT capable processor. |
eleven times, once every |
| does not support a | 2. | Disable TXT in the Computer Setup (F10) |
second, followed by a two |
| feature previously | ||
second pause. Beeps stop |
| enabled on this system. |
| utility. |
after fifth iteration but LEDs |
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| 3. | Reinstall the original processor. |
continue until problem is |
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solved. |
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Red Power LED flashes | 12 | MXM thermal shutdown. | 1. | Clean the MXM graphics card heat sink. |
eleven times, once every |
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| 2. | Replace the MXM graphics card heat sink. |
second, followed by a two |
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second pause. Beeps stop |
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| 3. | Replace the MXM graphic card. |
after fifth iteration but LEDs |
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continue until problem is |
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solved. |
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System does not power on | None | System unable to power | Press and hold the power button for less than 4 | |
and LEDs are not flashing. |
| on. | seconds. If the hard drive LED turns green, the | |
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| power button is working correctly. Try the | |
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| following: | |
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| 1. | Replace the system board. |
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| OR |
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| Press and hold the power button for less than 4 | |
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| seconds. If the hard drive LED does not turn on | |
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| green then: | |
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| 1. | Check that the unit is plugged into a |
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| working AC outlet. |
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| 2. | Open rear cover and check that the power |
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| button cable is properly connected to the |
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| system board. |
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| 3. | Check to see if the 5V_aux light on the |
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| system board is turned on. If it is turned on, |
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| then replace the power button board and |
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| cable. If the problem persists, replace the |
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| system board. |
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| 4. | Replace the AC adapter. |
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