Infrared Port Not Responding

Table B-21 Solutions for Infrared Not Responding

Situation

Solution

 

 

 

 

The connection cannot be

Make sure the device you are

 

established or the transmission

using is IrDA-compliant; look for

 

seems to be taking longer than

an IrDA symbol on the device or

 

usual.

refer to the manual for the device

 

 

for IrDA specifications.

 

 

Make sure that the operating

 

 

system on your computer

 

 

includes an IR driver and your

 

 

application uses a HP LaserJet

 

 

5/5M/5N compatible printer

 

 

driver.

 

 

Make sure you have positioned

 

 

the device within the range of

 

 

operation and that no objects,

 

 

such as a finger, paper, books,

 

 

or bright light, are interfering with

 

the connection. Also make sure

 

the two IR ports are clean (free

 

from dirt and grease.)

 

Bright light of any kind (sunlight,

 

incandescent light, fluorescent

 

light, or light from an infrared

 

remote control, such as those

 

used for TVs and VCRs) shining

 

directly into one of the IR ports

 

may cause interference.

 

Position the device closer to the

 

printer’s IR pod.

 

 

 

 

 

 

LaserJet 5/5M/5N Printer B-41