HP Ci 1100 manual Media problems, Problems with image size and position

Care and Maintenance

■Media problems

Trouble	Possible Cause
Frequent paper-picking	Fan the paper or transparencies before installing them in
errors	their respective cassettes; this is especially important for
	transparencies because they tend to stick together.
	Make sure that you have loaded paper in the paper tray and
	transparencies in the transparency cassette.
	Make sure that the media is installed under the hooks at the
	front of the media cassette.
	If printing on transparencies and your printer has an option
	Paper Feeder, make sure that the transparency cassette is
	installed in the upper or middle tray slot.
	Clean the paper-pick rollers (☞ P. 64).
Frequent media jams	Make sure that you use a high-quality laser paper:
	60-105 g/m2 (16-28 lbs.) paper in the media cassettes and
	75-165 g/m2 (20-44 lbs.) paper in the multi-purpose tray.
	If you are using media that is 105 g/m2 (28 lbs.), check if the
	Face Down media output setting is selected in the driver. If
	it is, change the setting to Face Up.
	Use only recommended transparencies (☞ P. 114). We
	cannot guarantee the results of using other transparencies.
	Make sure that the media is installed under the hooks at the
	front of the media cassette.
	Do not overfill the media cassette, as indicated by the red
	line on the right side of the cassette.
	Clean the paper-pick rollers (☞ P. 64).
	Make sure that the media thickness switch is set correctly
	for the installed media (☞ P. 19).

■Problems with image size and position

Trouble	Possible Cause
Off-set images	Check your application for correct image sizing.
Cut-off images	Check your application for image sizing.
	Make sure that the correct size media is in the media cassette.

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