Care and Maintenance
Error Messages
Printer Panel Message
Error Message | Possible Cause | Corrective Action |
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Add paper (paper source) | The paper source is out of | Add paper to the paper cas- |
(paper size)(media type) | paper. | sette or |
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| Not only the paper source, but |
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| also the paper size and media |
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| type set for the paper source in |
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| question are displayed. |
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Battery error | The memory card’s | Insert a new battery in the |
MEMORY CARD | battery is run out or not | memory card. (See the memory |
| installed. | card manufacturer’s instruc- |
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| tion.) |
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Call service | A failure requiring the | Note the corresponding error |
person##:####### | attention of service | code (## followed by the colon) |
| personnel has occurred. | and the total printed pages1 |
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| (####### preceded by the |
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| colon). Turn printer power off |
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| and call for service. |
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Cassette 1 | The printer’s media | Insert the media tray, or close it |
not loaded | cassette is not loaded in | securely. (Cassette 1 is shown |
| the printer, or not closed | as Cassette when no option |
| fully in position. | paper feeder is installed.) |
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Cassette 2 | The paper feeder’s top | Insert the top media tray, or |
not loaded | media cassette is not | close it securely. (This mes- |
| loaded in the paper | sage is shown only when the |
| feeder, or not closed fully | printer is installed with an |
| in position. | option paper feeder.) |
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Cassette 3 | The paper feeder’s bottom | Insert the bottom media tray, |
not loaded | media cassette is not | or close it securely. (This |
| loaded in the paper | message is shown only when |
| feeder, or not closed fully | the printer is installed with an |
| in position. | option paper feeder.) |
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Duplex unit | The Duplex unit is not | Install the Duplex unit in the |
not loaded | installed in the printer. | printer. |
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Format error | The hard disk or memory | Format the media (For a |
(Media) | card is not formatted. | memory card, ☞P. 60). |
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Front/Right | The front or right side | Check both covers and close |
cover Open | cover is open. | them tightly. |
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HARDDISK error## | The printer has encoun- | Note the error code (##) |
Press CONTINUE | tered an error during | preceded by the HARDDISK |
| access to the optional | error message. Then, press |
| hard disk. | CONTINUE to clear the error |
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| situation. Refer to section |
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| Hard disk Error Codes |
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| (☞P. 100). |
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1The total printed pages is not shown when the error code is F0 (Communication error).
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