Error Messages, Printer Panel Message | HP Ci 1100 specification

Care and Maintenance

Error Messages

Printer Panel Message

Error Message	Possible Cause	Corrective Action

Add paper (paper source)	The paper source is out of	Add paper to the paper cas-
(paper size)(media type)	paper.	sette or multi-purpose tray.
		Not only the paper source, but
		also the paper size and media
		type set for the paper source in
		question are displayed.

Battery error	The memory card’s	Insert a new battery in the
MEMORY CARD	battery is run out or not	memory card. (See the memory
	installed.	card manufacturer’s instruc-
		tion.)

Call service	A failure requiring the	Note the corresponding error
person##:#######	attention of service	code (## followed by the colon)
	personnel has occurred.	and the total printed pages1
		(####### preceded by the
		colon). Turn printer power off
		and call for service.

Cassette 1	The printer’s media	Insert the media tray, or close it
not loaded	cassette is not loaded in	securely. (Cassette 1 is shown
	the printer, or not closed	as Cassette when no option
	fully in position.	paper feeder is installed.)

Cassette 2	The paper feeder’s top	Insert the top media tray, or
not loaded	media cassette is not	close it securely. (This mes-
	loaded in the paper	sage is shown only when the
	feeder, or not closed fully	printer is installed with an
	in position.	option paper feeder.)

Cassette 3	The paper feeder’s bottom	Insert the bottom media tray,
not loaded	media cassette is not	or close it securely. (This
	loaded in the paper	message is shown only when
	feeder, or not closed fully	the printer is installed with an
	in position.	option paper feeder.)

Duplex unit	The Duplex unit is not	Install the Duplex unit in the
not loaded	installed in the printer.	printer.

Format error	The hard disk or memory	Format the media (For a
(Media)	card is not formatted.	memory card, ☞P. 60).

Front/Right	The front or right side	Check both covers and close
cover Open	cover is open.	them tightly.

HARDDISK error##	The printer has encoun-	Note the error code (##)
Press CONTINUE	tered an error during	preceded by the HARDDISK
	access to the optional	error message. Then, press
	hard disk.	CONTINUE to clear the error
		situation. Refer to section
		Hard disk Error Codes
		(☞P. 100).

1The total printed pages is not shown when the error code is F0 (Communication error).

93

Image 102

HP Ci 1100 manual Error Messages, Printer Panel Message, Error Message Possible Cause Corrective Action

Contents

Instruction Handbook Symbols Ownership Term Copy RestrictionsUnauthorized Use Shielded interface cable must be used Important note on the interface connectors Conforming to the Class B limitsUse shielded interface cable Laser safety Laser notice Energy Star Contents Contents For Your Safety Power supply/Grounding the printer Other precautionsEnvironment Static Electricity Damage Handling of plastic bags Waste Disposal Method Parallel interface requirement System RequirementsInterface Network interface requirements Unpacking FeaturesHigh quality Resolution High speed Part Names Front side viewRear side view Control Panel Overview Message DisplayMessage Meaning Paper Size Indicator Interface IndicatorResolution Indicator Copy Indicator Symbolic Indicator Name Description Control Keys Function Setting Up the Printer Preparing the Imaging Unit Setup Setting Up the Output Tray Installing the Toner Developers Repeat steps 1 to 4 for each toner developer Loading Media Loading Paper or Transparencies in the Media CassetteCassette Size Base plate stopper Slide the media cassette all the way into the slot Switch setting Media Setting media thickness switchSelecting a multi-purpose tray mode Loading Media in the Multi-purpose Tray Loading Paper Stock in the Paper Source menu, instead of Second Side Loading Label Connecting the Printer to a Computer Using a Parallel Interface Cable Power On Connecting the Serial InterfaceInstalling the Hard Disk Drive Option Barcode Reader Printing a Status Page From the Printer Control Panel Installing the Driver Software Extracting the Driver Software Installing the Printer Driver for Windows Using Plug and Play Using Add Printer Setting the Color Density Color Calibration Color Calibration Page Example Press the + or key to darken or lighten the cyan color Repeat above, if necessary Using the Printer Mode Selection Using the Printer From previous Press the Mode key Navigating through the menus Interface menu Parallel Interface ModeOutline for Menus Level Range Font Number of copiesEmulation Level Range Options Description Using the Printer Resident Scalable Fonts Kpdl Fonts Option ROM RAM Disk modeOrientation Harddisk Memory card Color modeColor matching mode Description Color matching Color calibration Life counters Paper handling mode MP tray modeFirst mode MP tray type Auto cassette modeOther menus Others Override A4/LT Print HEX-DUMP Formfeed timeout timeSleep timer List of resident fonts Resolution Printer ResetEcoprint mode LF action Audio alarm ServiceResource protection Setting the RAM Disk Size RAM Disk Locked mailbox Virtual Mail Box VMBRAM Disk Operations Multilevel mailbox Outputting to a VMB Print Accumulated VMB Data Print Accumulated VMB Data with a Password Print VMB Accumulated Data List Operations for Using a Barcode Reader Memory Cards Inserting a Memory Card Reading Data from a Memory Card Writing Data Partitions to a Memory Card Deleting Data from a Memory Card Formatting a Memory Card Printing a List of Data Names Partitions Memory Card Error Codes Error code MeaningCancel key Setting the Sleep Timer To set the sleep timerResource Protection To select the resource protection mode PermanentPermanent and temporary External CleaningCleaning the paper-pick rollers Internal Care and Maintenance Cleaning the optional feeder and the duplex unit Cleaning the home sensor Care and Maintenance Use a dry, lint-free cloth to wipe the slot of the sensor User Replaceable Components Components Printer panel message Average life *1 Replace Ci1100 Fuser KIT Components Printer panel message Average life Clearing a Jam Clearing a media jam Jam at a Jam at B Jam at C Care and Maintenance Open the front cover Slide the fuser back into the printer Care and Maintenance Jam at D Safety Caution Jam at E Jam at F Jam at G Care and Maintenance Jam at H Troubleshooting Trouble Possible Cause Corrective Action Care and Maintenance Care and Maintenance Care and Maintenance Care and Maintenance If you can’t make a print Media problems Problems with image size and position Print quality problems Trouble Corrective Action Error Messages Error Message Possible Cause Corrective ActionPrinter Panel Message Memory Card err Paper size does not Size of paper panel Yellow toner develop Install the yellow toner Check the error code Abnormal format. Try Continue key Is almost empty Oper as soon as possible Error Message Remedy Hard Disk Error CodesKpdl Error Codes Code Error Meaning Repacking Material required 102 103 104 105 106 107 108 109 Specifications Printer Maximum printing speed MediaMedia Sizes Interface Margins and Print Area Paper Weight Types of Paper to Avoid Using OHP Film Transparencies and Labels System Requirement SoftwareWindows Version Windows 95, Windows98 Kpdl Printer Driver Parallel Interface connector printer side SpecificationsPin configuration Signal Pin Return Side pin Index Index 119 Limited Warranty for NEW Color Printer Mita Copystar AMERICA, INC Dallas Parts Distribution Center