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HP KAYAK XU800 Run-TimeErrors, panel, cards, FAN CPU, FAN PCI, TEMP PCI, TEMP. CPU, TEMP DISK, BOARD PLL, sensor, system board, 6 Tests and Error Messages

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6 Tests and Error Messages

MaxiLife Test Sequence and Error Messages

Run-Time Errors

During the normal usage of the PC Workstation (and at boot), MaxiLife continually monitors vital system parameters. These include: temperature errors, fan malfunctions, power voltage drops, board PLL problems and CPU problems.

If both the fan for disks and the I/O slot are not connected (both are runtime error 1), only the “Fan disk” will be displayed.

	Test	Error Code	Action to Take

	During normal usage of the PC, HP MaxiLife	FAN CPU	Rear fan, system board,1 fan cable.
	continually checks vital system parameters. If an
	continually checks vital system parameters. If an	FAN PCI	PCI fan, PCI cards, system board, fan cable.
	error occurs, a message appears on the LCD	FAN PCI	PCI fan, PCI cards, system board, fan cable.
	error occurs, a message appears on the LCD
	panel.	TEMP. CPU	Rear fan, airflow guide, “Airflow Separator”2, system board.
		TEMP PCI	PCI fan, airflow guide, “Airflow Separator”, system board, PCI
			cards.

		TEMP DISK	Rear fan, airflow guide, “Airflow Separator”, disk temperature,
			sensor, system board.

		POWER ERRORS	Power supply unit, VRM, system board.

		BOARD PLL	Processor(s), system board

		POWER 12V ERROR	Power supply unit has failed. Try the following:
			1 Replace the power supply unit with a known working one
		VCC CPU 1 ERROR	1 Replace the power supply unit with a known working one
		VCC CPU 1 ERROR	2 If the problem persists, replace the system board

		VCC CPU 2 ERROR
		VCC CPU 2 ERROR

		POWER 1.5V ERROR

		POWER 1.8V ERROR

		POWER 2.5V ERROR

		POWER 3.3V ERROR

		POWER 5V ERROR

1.Special cases: Board PLL = System board needs replacing. CPU error = Reset or power off the system to recover.

2.A retaining bar holds the airflow guide in place, dividing inside the chassis into two separate areas (processor and PCI slots) for better cooling.

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Contents

Page Notice The information contained in this document is subject to change without notice Adaptec® is a registered trademark of Adaptec, Inc WOLTM (Wake on LAN) is a trademark of IBM Hewlett-PackardFrance Contents 1 System Overview 2 System Board The Input/Output Controller Hub (82801AA) 3 Interface Cards 4 Mass Storage Devices 5 HP BIOS 6 Tests and Error Messages MaxiLife Test Sequence and Error Messages 7 Connectors and Sockets Preface Conventions Bibliography Online documentation can be obtained from the HP World Wide Web site: www.hp.com/go/kayaksupport Troubleshooting Guide ❒HP Kayak XU800 PC Workstation Technical Notes — English only System Overview 1 System Overview HP Kayak XU800 PC Workstation Overview HP MaxiLife Utility and a LCD status panel Operating System Video Controllers SGRAM video memory (maximum configuration) Matrox® Millennium G250 AGP video controller with 16 MB SGRAM video memory (maximum configuration) ration) Page Front and Side Views Rear View Front Panel The front panel of HP Kayak XU800 PC Workstation has the following features: The front panel of has the following features: Liquid Crystal Display Physical Characteristics Electrical Specifications Power Consumption and Cooling Environmental Specifications Power Saving and Ergonometry •No sleeping state: Windows NT 4 (Full On and Off) •APM: Windows 95 and Windows 98 SE APM (Full On, Standby, Suspend and Off) ACPI Windows 98 SE Power Saving and Ergonometry for APM Systems Power Saving Modes and Resume Events for ACPI Systems Power-Onfrom Space-Bar Soft Power Down Documentation Title Paper-based (see address below) Access HP World Wide Where to Find the Information Page Page Page System Board 2 System Board System Board Overview System Board Overview Architectural View Architectural View Universal AGP Pro Slot PCI Slots PCI Slot PCI 32-bit/33MHz Bus PCI 64-bit/66MHz Bus Hub), USB ports and IDE buses Digital audio CS4280 controller Switch Boxes System Board Switches Switch Default Function: Chipset AGP 4x (graphic) bus, Hub Link 8-bitand Hub Link 16-bit,and the Memory Controller Hub (8240) The following table shows the features that are available in the MCH Host Bridge/Controller Processor/Host Bus: • Accelerated Graphics Port (AGP) Interface: ❒ Single Universal AGP PRO connector MCH Interface Accelerated Graphics Port (AGP) Bus Interface AGP 4x Bus Main Memory Controller Dual Rambus Bus The Dual Rambus bus is comprised of 16 x 2 bits of data information, and Memory Expansion Card Connector pairs pairs Each RIMM socket is connected to the SMBus and is described on page Each DIMM socket is connected to the SMBus and is described on page Read/Write Buffers System Clocking synthesizer (which produces reference clocks for the host, AGP and PCI interfaces) I/O APIC PCI 64-bitHub 64-bit66 MHz bus PCI 64-bit66 MHz Bus Interface Devices Supported on the PCI 64-bit66 MHz Bus The following devices are supported on the PCI 64-bit66 MHz bus Ultra-Wide160 SCSI Controller PCI slots are explained in detail on page Select SCSI User’s Guide The Input/Output Controller Hub (82801AA) The following table shows the available ICH features ICH Architecture receive the adequate bandwidths bandwidth necessary for peak performance ICH PCI Bus Interface The ICH PCI provides the interface to a PCI bus interface operating at AC’97 Controller PC Workstation uses the dedicated dual chip PCI solution of the CS4280 audio controller and the CS4297 Codec Audio Codec ‘97 (AC’97) Refer to page 54for information about the CS4280 and CS4297 audio solution Timer/Counter Block Real Time Clock Enhanced Power Management Devices on the PCI 32-bit33 MHz Bus Dual Chip PCI Audio Solution Devices on the SMBus Page ICH SMBus Master the SMBus is done through the ICH SMBus interface. Typically, the processor has access to all the devices connected to the SMBus DIMM Sockets used to store data online Page MaxiLife Architecture power cord is plugged in Devices on the Low Pin Count Bus The Super I/O Controller (NS 87364) FirmWare Hub (82802AB) The following table shows the available FWH features Page Host Bus The supported operating frequencies of the GTL+ bus are 100 MHz or Intel Pentium III Processor Optional Second Processor particular switch settings are required Upgrading a single processor to a dual processor system on Windows NT and Windows 2000 platforms is made easier with the HP DualExpress application which is included in the HP processor application kit Installing a second processor is only advantageous when the software can Cache Memory Input/Output Controller Hub Interrupts PCI 64-bitHub Interrupts Interrupt Controllers Interrupt Source There are three major interrupt modes available: PIC mode: PCI Interrupt Request Lines Interface Cards Matrox Millennium G250 Graphics Card •High-performanceVGA •Integrated front-endand back-endscalers •Fully Direct Draw, Direct 3D, Mini Client Drivers (MCD), and OpenGL® compliant •143 MHz SGRAM (LVTTL) memory configurations (up to 16 MB maximum) •Support for memory upgrade via 144-pinSO_DIMM memory modules (SGRAM) Resolution 8-bit 16-bit 24-bit 32-bit Matrox Millennium G400 Graphics Card The diagram below shows the Matrox Millennium G400 graphics card If only one monitor is used, then Port 1 must be used during the operating system boot (not after) available in the Driver Configuration screens Maximum Refresh Rates Main Display 200Hz 160 Hz 115 Hz 3Dlabs Oxygen GVX1 The diagram below shows the 3Dlabs Oxygen GVX1 graphics card Video Memory ELSA Synergy II Graphics Card Page HP 10/100 TX PCI LAN Interface HP 10/100 TX PCI LAN Interface Features Feature: Description: HP 10/100 TX PCI LAN Interface LED Descriptions LED Supported LAN Cards 3COM NIC (Network Interconnect) LAN Card 3COM LAN Card LED Descriptions GREEN: INTEL NIC (Network Interconnect) LAN Card Page Mass Storage Devices Flexible Disk Drives Hard Disk Drives CD-ROMDrives 8X Video IDE DVD-ROMDrive DVD-ROM drive 4X IDE CD-WriterPlus Drive CD-RW HP BIOS Using the HP Setup Program Integrated USB Interface Auto Integrated I/O Ports Integrated SCSI Security Boot Menu Boot Device Priority Power Menu Updating the System BIOS then select HP Kayak XU800 PC Workstation Restoring BIOS Default Settings 2Press to load the default settings from the Setup program 3Set the “Reset Configuration Data” to Yes in the Main menu Clearing the CMOS Clearing the CMOS 2Set the system board switch 4 to the DOWN position to clear the CMOS memory 3Replace the cover, and only reconnect the power cord “Configuration has been cleared You can now: Clearing Passwords 2Set the system board switch 3 to the UP position to clear passwords Recovering the BIOS (Crisis Mode) Adaptec SCSISelect Configuration Utility Default Settings drives > 1 GByte disk drives of more than 1 GByte Verbose/Silent Mode Host Adapter BIOS Controls the state of the BIOS at POST Starting the SCSISelect Configuration Utility System Memory Map HP I/O Port Map (I/O Addresses Used by the System1) DMA Channel Controllers IRQs Used by the PC Workstation Page Tests and Error Messages Basic Pre-bootDiagnostics Post Test Sequence and Post Error Operating System Boot Phase Run-TimeErrors Main Menu Diagnostics tests are displayed on the LCD status panel, one after another, when the LCD buttons are pressed OK or FAIL Typical Diag Error Messages For More Information Refer to the online Troubleshooting Guide for more information about this About MaxiLife Order in Which POST Tests Are Performed details, press to get the HP Summary Screen For example, if the error 0101 - 52 is displayed A table listing the error codes, causes and symptoms is on page POST Routine Description Uncompressed Initialization Codes verified memory refresh, and entering 4 GB flat mode Starting Memory sizing POST Routine Description (Continued) Initializing the floppy disk drive A read error occurred while reading the floppy disk drive A: Searching for the AMIBOOT.ROM file for the root directory AMIBOOT.ROM file is not found in the root directory Keyboard command byte is then written Issuing the Pin 23 and 24 blocking and unblocking commands AMIBCP or the <End> key was pressed 8254 timer initialization Initializing memory refresh test checking Video display checking is complete. Setting the display mode Display mode is set. Displaying the display mode text Initializing the bus input, IPL, and if present and general devices Displaying the bus initialization errors for relocation and shadowing above 1 MB and the NMI on relocation and shadowing message Code 85h bypassing WINBIOS Setup 86h 87h Displaying any soft key errors NMI adaptor ROM at E000h Initialization before passing control to the adaptor ROM at E000h the E000h option ROM had control Error Message Summary Error Message Summary 0070 CPU Terminator Card Error Press <Enter> to view more information about error1 <F1= Continue Category #2: Page Page Page Beep Codes Page load the default BIOS settings how to update the BIOS The CMOS RAM has failed Replace the processor(s) Page Connectors and Sockets VRM VRM SCSI Connectors SCSI Connector Additional SCSI LED Additional SCSI LED Connector (4-pin) Aux Power Connector Power Supply Connector for System Board (20-pin) Aux. Power Connector PCI Fan Status Panel and Intrusion Intrusion Hard Disk Drive VGA DB15 Connector VGA DB Connector Pins Standard VGA DDC2B LCD Panel Rear Panel Socket Pin Layouts Rear Panel Socket Pin Layouts Keyboard (left) and Mouse (right) Keyboard and Mouse Connectors Data USB Stacked Connector USB Stacked Connector Serial Port A (top) and Serial Port B (bottom) 9-pinSerial Port Connector 25-pinParallel Connector MIDI/Joystick 25-pinParallel Connector MIDI/Joystick Connector External Audio Jacks