J2320, J2350, J4350, and J6350 Services Router Getting Started Guide

Figure 106: Location of the Agency Labels

PIM Serial Number Label

PIMs are field-replaceable. Each PIM has a unique serial number. The serial number label is located on the right side of the PIM, when the PIM is horizontally oriented (as it would be installed in the router). The exact location might be slightly different on different PIMs, depending on the placement of components on the PIM board.

Power Supply Serial Number Labels

The power supplies installed in the J6350 Services Router are field-replaceable. Each power supply has a unique serial number. The serial number label is located on the top of the power supply.

Contacting Customer Support

After you have located the serial numbers of the components you need to return, contact Juniper Networks Technical Assistance Center (JTAC) in one of the following ways.

You can contact JTAC 24 hours a day, seven days a week.

On the Web, using the Case Manager link at http://www.juniper.net/support/

By telephone:

From the US and Canada: 1-888-314-JTAC

218Contacting Customer Support

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Juniper Networks J2320 manual PIM Serial Number Label, Power Supply Serial Number Labels, Contacting Customer Support