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Juniper Networks J2320 manual Maintaining Services Router Hardware

Models: J2320

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Part 3

Maintaining Services Router Hardware

■Replacing Hardware Components on page 173

■Troubleshooting Hardware Components on page 211

■Contacting Customer Support and Returning Hardware on page 215

Maintaining Services Router Hardware ■ 171

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Juniper Networks J2320 manual Maintaining Services Router Hardware

Contents

Getting Started Guide Software License End User License Agreement IiiPage Abbreviated Table of Contents Page Table of Contents Chapter PIM and VoIP Module Overview Viii Table of Contents101 Part Installing a Services Router129 115151 Part Maintaining Services Router Hardware161 173211 Xii Table of Contents215 225 Part Series Requirements and Specifications245 Part Xiv Table of ContentsObjectives About This GuideAudience ObjectivesXvi How to Use This Guide How to Use This GuideLocation of J-series Information Series Tasks Location of InstructionText and Syntax Conventions Document ConventionsWeb GUI Conventions Related Juniper Networks DocumentationGetting Started Guide for Your Router Series Guides and Related Junos Software PublicationsRelated Juniper Networks Documentation Chapter in a J-series Guide Series Services Router Administration GuideXx Related Juniper Networks Documentation Requesting Support Documentation FeedbackDocumentation Feedback Page Series Overview Series OverviewPage Overview of Services Routers J2350 Services Router Overview J2320 Services Router OverviewJ2320 Services Router Overview Overview of Services Routers J4350 Services Router OverviewJ4350 Services Router Overview J6350 Services Router Overview J6350 Services Router OverviewSummary of J-series Features and License Requirements Series Software Features and LicensesFeature Category Series Feature Separate License Series Software Features and LicensesMulticast RoutingIP Address ManagementEncapsulation Ethernet Voice Support SecurityHigh Availability Traffic AnalysisMonitoring AdministrationPage J2320 and J2350 Services Router Hardware Features J2320 and J2350 Services Router Hardware FeaturesSystem Overview J2320 and J2350 Chassis 14 J2320 and J2350 Services Router Hardware FeaturesRear of J2320 Chassis Front of J2350 ChassisJ2320 Hardware Components Rear of J2350 DC-Powered ChassisDescription Value J2320 and J2350 Physical SpecificationsJ2320 and J2350 Midplane 18 J2320 and J2350 Services Router Hardware FeaturesJ2320 and J2350 Routing Engine Hardware J2320 and J2350 Front Panel J2320 and J2350 Boot Devices20 J2320 and J2350 Services Router Hardware Features Power Button and Power LEDPhysical Interface Modules PIMs J2320 and J2350 Status LED J2320 and J2350 Power LEDColor State Description J2320 and J2350 Alarm LED Reset Config Button22 J2320 and J2350 Services Router Hardware Features Console Port Built-In Gigabit Ethernet PortsAUX Port Gigabit Ethernet Port LEDsJ2350 Power System J2320 Power System24 J2320 and J2350 Services Router Hardware Features J2320 and J2350 External Compact FlashesJ2320 and J2350 Cooling System 26 J4350 and J6350 Services Router Hardware Features J4350 and J6350 Services Router Hardware FeaturesJ4350 and J6350 Chassis J4350 and J6350 Services Router Hardware FeaturesFront of J4350 and J6350 Chassis Rear of J4350 AC-Powered ChassisRear of J4350 DC-Powered Chassis 30 J4350 and J6350 Services Router Hardware Features J4350 and J6350 Physical SpecificationsJ4350 and J6350 Midplane J4350 and J6350 Boot DevicesJ4350 and J6350 Routing Engine Hardware J4350 and J6350 Front Panel 32 J4350 and J6350 Services Router Hardware FeaturesPower LED Slot Number Diagram on Front Panel34 J4350 and J6350 Services Router Hardware Features Alarm LEDStatus LED HA LED 36 J4350 and J6350 Services Router Hardware Features J4350 Power SystemPower Supply LED J6350 Power SystemState Description J4350 and J6350 Cooling System 38 J4350 and J6350 Services Router Hardware FeaturesSoftware Overview Software OverviewKernel and Microkernel Routing Engine and Packet Forwarding EngineJunos Software Processes Junos Software Processes User InterfacesProcess Name Description Software Overview PIM and VoIP Module Overview PIM and VoIP Module Terms PIM and VoIP Module TermsTerm Definition PIM and VoIP Module TermsDialer filter PIM and VoIP Module OverviewJ2320 and J2350 Field-Replaceable PIM Summary Field-Replaceable PIMsField-Replaceable PIMs J2320 and J2350 Field-Replaceable PIM Summary J4350 and J6350 Field-Replaceable PIM SummaryJ4350 and J6350 Field-Replaceable PIM Summary T3-0/0/0 Port, 6-Port, 8-Port, and 16-Port Gigabit Ethernet uPIMsE3-2/0/0 Fe-1/0/0Port Gigabit Ethernet uPIM PIM and VoIP Module Overview Optical Interface Support for SFP Gigabit Ethernet uPIMs Port Gigabit Ethernet ePIMsParameter 1000Base-SX Transceiver 1000Base-LX Transceiver Copper Gigabit Ethernet ePIM Optical Interface Support for SFP Gigabit Ethernet ePIM Dual-Port Serial PIM Dual-Port Serial PIMStatus LEDs for Serial Ports Dual-Port T1 or E1 PIMColor State Description Status LEDs for T1 and E1 Ports Dual-Port Channelized T1/E1/ISDN PRI PIMChannelized T1/E1/ISDN PRI PIM LEDs for Channelized T1/E1/ISDN PRI PIMs T3 or E3 PIMLabel Color State Description Status LEDs for T3 and E3 Ports E3 PIMLEDs for Dual-Port Fast Ethernet PIM Dual-Port Fast Ethernet PIMPort Fast Ethernet ePIM Port Fast Ethernet ePIMLEDs for 4-Port Fast Ethernet ePIM Port Isdn BRI PIMsOnline LEDs for Isdn BRI S/T and U PIMsLEDs for Adsl PIMs Adsl 2/2+ Annex a PIMShdsl PIM Avaya VoIP Module Summary Avaya VoIP ModulesLEDs for G.SHDSL PIMs Avaya VoIP ModulesSample Interface J2320 and J2350 Avaya VoIP Module SummarySoftware Release for Slot and Port Maximum Number on Also Called This PIM Numbering Chassis Type-pim/0/portJ4350 and J6350 Avaya VoIP Module Summary TGM550 Telephony Gateway ModuleAlso Called TGM550 Telephony Gateway Module TGM550 Maximum Media Gateway Capacities Hardware or Feature TGM550 Maximum CapacityAdditional Information ALM LEDs for TGM550 Gateway ModuleTIM510 E1/T1 Telephony Interface Module TIM510 E1/T1 Telephony Interface ModuleLEDs for TIM510 TIM514 Analog Telephony Interface ModuleTIM521 BRI Telephony Interface Module TIM514 Possible Port ConfigurationsLEDs for TIM514 LEDs for TIM521 TIM521 BRI Telephony Interface ModulePIM and VoIP Module Overview Page User Interface Overview Services Router User Interface OverviewWeb Overview User Interface OverviewBefore You Begin CLI OverviewBefore You Begin Services Router User Interface Overview Using the J-Web InterfaceUsing the J-Web Interface Starting the J-Web InterfaceWeb Layout Web LayoutTop Pane Elements Elements of the J-Web InterfaceMain Pane Elements Main Pane ElementsSide Pane Elements Navigating the J-Web InterfaceNavigating the J-Web Configuration Editor Navigating the Quick Configuration PagesWeb Quick Configuration Buttons Function ButtonGetting J-Web Help Key J-Web Edit Configuration ButtonsCoS Help Web SessionsCLI Command Hierarchy Using the Command-Line InterfaceUsing the Command-Line Interface Starting the CLI CLI Operational ModeCLI Configuration Mode Editing Keystrokes CLI BasicsCLI Editing Keystrokes Command CompletionTask Category Action Keyboard Sequence Online Help Help Commands Configuring the CLI EnvironmentConfiguring the CLI Environment Set cli terminal Set cli screen-widthAnsi Vt100Page Installing a Services Router Installing a Services RouterPage General Site Guidelines Preparing for Router InstallationGeneral Site Guidelines Rack Size and Strength for J2320 and J2350 Routers Rack RequirementsRack Requirements Rack Size and Strength for J4350 and J6350 Routers Preparing for Router InstallationConnection to Building Structure Router Environmental Tolerances Fire Safety RequirementsFire Suppression Router Environmental TolerancesPower Guidelines, Requirements, and Specifications Power Guidelines, Requirements, and SpecificationsFire Suppression Equipment Router Power Requirements Site Electrical Wiring GuidelinesSignaling Limitations Radio Frequency InterferenceSpecification AC Power, Connection, and Power Cord SpecificationsAC Power Cord Specifications DC Power, Connection, and Power Cable SpecificationsCountry Electrical Specifications Plug Standards Preparing for Router Installation Series PIM Power Consumption and Heat Dissipation Planning for Power ManagementTokens Junos CLI Power Name Model Number2xT1 2xE12xCT1E1 / PRI 1xE3Site Preparation Checklist Network Cable SpecificationsMaximum Power and Heat Capacities of J-series Models Site Preparation ChecklistSite Preparation Checklist Page Installing and Connecting a Services Router Unpacking a J-series Services Router Unpacking a J-series Services RouterInstalling and Connecting a Services Router Installing J2320 and J2350 RoutersInstalling J2320 and J2350 Routers Installing J4350 and J6350 Routers Installing J4350 and J6350 RoutersInstalling the Mounting Brackets Attaching Center Screw to the Rack Connecting Interface Cables to Services Routers Connecting Interface Cables to Services RoutersChassis Grounding Connecting AC Power Connecting PowerConnecting Power Connecting AC Power to the J2320 Services Router Connecting AC Power to the J2350 Services Router Connecting DC PowerVDC and RTN Connecting DC Power to the J2350 Services Router Powering a Services Router On and Off Powering a Services Router On and OffPage Basic Connectivity Terms Establishing Basic ConnectivityBasic Connectivity Terms Basic Connectivity TermsRouter Identification Basic Connectivity OverviewBasic Connectivity Overview Time Zone and System Time Root PasswordEstablishing Basic Connectivity Default Gateway Network SettingsBackup Router Loopback AddressBuilt-In Ethernet Interface Address Management AccessConfiguration Guide for Common Criteria and JUNOS-FIPS Connecting to the J-Web Interface Connecting to a Services RouterConnecting to a Services Router Connecting to a Services Router COM1 Connecting to the CLI LocallyConnecting to the Console Port on J2320 and J2350 Routers Configuring the Modem at the Router End Connecting to the CLI RemotelyConnecting the Modem to the Console Port Connecting to the CLI at the User End Configuring Basic Settings with J-Web Quick ConfigurationConfiguring Basic Settings with J-Web Quick Configuration Set Up Quick Configuration Field Function Your Action Set Up Quick Configuration SummaryIdentification TimeField Function Set Up Quick Configuration SummaryNetwork Ge-0/0/0 AddressSample Settings on a Services Router Configuring Basic Settings with a Configuration EditorConfiguring Basic Settings Set backup router address Task Web Configuration Editor CLI Configuration EditorSet ntp server Set name-serverGe-0/0/0 Verifying Basic ConnectivityDelete ge-0/0/0 unit 0 family inet address Set ge-0/0/0 unit 0 family inet address 192.168.1.1/24Displaying Basic Connectivity Configurations Displaying Basic Connectivity ConfigurationsPage Secure Web Access Terms Configuring Secure Web AccessSecure Web Access Terms Secure Web Access TermsSecure Web Access Overview Secure Web Access OverviewConfiguring Secure Web Access Configuring Secure Web AccessGenerating SSL Certificates Quick Configuration Secure Access Http Web Access Secure Access Quick Configuration SummaryHttps Web Access CertificatesSecure Access Quick Configuration Summary Configuring Secure Web Access with a Configuration EditorConfiguring a Secure Web Access Configuring Secure Web Access with a Configuration EditorVerifying Secure Web Access Verifying Secure Web AccessTask Set certificates local new load-key-filepathDisplaying an SSL Certificate Configuration Displaying an SSL Certificate ConfigurationDisplaying a Secure Access Configuration Displaying a Secure Access ConfigurationPage Software Feature Licenses Installing and Managing J-series LicensesSeries Services Router Software Feature Licenses Series License OverviewBGP Route Reflectors License Key ComponentsManaging J-series Licenses with the J-Web Interface Feature SummarySummary of License Management Fields Adding New Licenses with the J-Web Interface Installed LicensesDisplaying License Keys with the J-Web Interface Deleting Licenses with the J-Web InterfaceDownloading Licenses with the J-Web Interface Managing J-series Licenses with the CLISaving License Keys with the CLI Deleting a License with the CLIVerifying J-series License Management Verifying J-series License ManagementDisplaying Installed Licenses Displaying Installed LicensesDisplaying License Usage Displaying License UsagePage Maintaining Services Router Hardware Maintaining Services Router HardwarePage Tools and Parts Required Replacing Hardware ComponentsTools and Parts Required Replacing a PIM Replacing the Console Port CableRemoving a PIM Tools and Parts RequiredReplacing a PIM Replacing Hardware ComponentsInstalling a PIM Installing a PIMReplacing PIM Cables Installing PIM CablesRemoving PIM Cables Replacing PIM CablesUser@host request chassis fpc slot pim-slotonline To replace the cover on the J2320 and J2350 chassis Matching the Chassis Slots and Tabs Location of J2320 and J2350 Internal Compact Flash Removing the J2320 or J2350 Internal Compact Flash Location of J4350 and J6350 Compact Flash Page Removing the J4350 or J6350 Compact Flash Replacing External Compact Flashes Replacing External Compact FlashesReplace the compact flash slot cover Removing the USB Storage Device Replacing USB Storage DevicesReplacing USB Storage Devices Installing the USB Storage Device Replacing Dram Modules Replacing Dram ModulesJ4350 and J6350 Dram Location Removing a Dram ModuleInstalling or Replacing Dram Modules Installing a Dram ModuleReplacing AC Power Supply Cords Replacing Power System ComponentsReplacing Power System Components Removing an AC Power Supply from J6350 Routers Removing an AC Power Supply Installing an AC Power Supply in J6350 RoutersInstalling an AC Power Supply Replacing DC Power Supply CablesRemoving a DC Power Supply Removing a DC Power Supply Installing a DC Power SupplyVDC and RTN Installing a DC Power Supply Removing a J2320 or J2350 Crypto Module Removing a J2320 or J2350 Crypto Accelerator ModuleInstalling a J2320 or J2350 Crypto Accelerator Module Installing a J2320 or J2350 Crypto Accelerator ModuleUser@host show chassis hardware Removing a J4350 or J6350 Crypto Accelerator Module Removing a J4350 or J6350 Crypto Module Screw Installing a J4350 or j6350 Crypto Accelerator ModuleUser@host show chassis hardware Replacing Air Filters on J2350 Routers Replacing Air Filters on J2350 RoutersReplacing Air Filters on J4350 and J6350 Routers Replacing Air Filters on J4350 and J6350 RoutersAttaching Air Filter and Filter Cover Page Chassis Alarm Conditions Troubleshooting Hardware ComponentsChassis Alarm Conditions and Corrective Actions Component Alarm Conditions Corrective Action Alarm SeverityTroubleshooting Power Management Troubleshooting Power ManagementUser@host show chassis fpc Troubleshooting Hardware ComponentsContacting the Juniper Networks Technical Assistance Center Contacting the Juniper Networks Technical Assistance CenterLocating Component Serial Numbers Contacting Customer Support and Returning HardwareLocating Component Serial Numbers Location of the Serial Number ID Labels J2320 and J2350 Chassis Serial Number and Agency LabelsContacting Customer Support and Returning Hardware J4350 and J6350 Chassis Serial Number and Agency LabelsPIM Serial Number Label Power Supply Serial Number LabelsContacting Customer Support Contacting Customer SupportReturn Procedure Return ProcedureInformation You Might Need to Supply to Jtac Packing a Router or Component for Shipment Packing the Services Router for ShipmentTools and Parts Required Packing a Router or Component for ShipmentPacking Components for Shipment Page Series Requirements and Specifications Series Requirements and SpecificationsPage Serial PIM Cable Specifications Network Cable Specifications and Connector PinoutsPort Serial PIM Cables and Connectors Serial PIM Cable SpecificationsRS-232 DTE Cable Pinout LFH-60 Pin DB-25 Pin LFH-60 Pairing DescriptionRS-232 DTE Cable Pinout RS-422/449 EIA-449 DTE Cable Pinout RS-232 DCE Cable PinoutRS-232 DCE Cable Pinout RS-422/449 EIA-449 DTE Cable PinoutSend Data a RS-422/449 EIA-449 DCE Cable Pinout RS-422/449 EIA-449 DCE Cable PinoutEIA-530A DTE Cable Pinout EIA-530A DTE Cable PinoutEIA-530A DCE Cable Pinout EIA-530A DCE Cable PinoutDTE Cable Pinout LFH-60 Pin 34 Pin LFH-60 Pairing Description35 DTE Cable Pinout DCE Cable Pinout LFH-60 Pin DB-15 Pin LFH-60 Pairing Description35 DCE Cable Pinout 21 DTE Cable Pinout21 DCE Cable Pinout Gigabit Ethernet uPIM RJ-45 Connector Pinout Fast Ethernet RJ-45 Connector PinoutFast Ethernet RJ-45 Connector Pinout Gigabit Ethernet uPIM RJ-45 Connector PinoutGigabit Ethernet ePIM RJ-45 Connector Pinouts Gigabit Ethernet ePIM RJ-45 Connector PinoutPin Signal Name Gigabit Ethernet ePIM RJ-45 Connector PinoutDB-9 Console Connector Pinout RJ-45 Chassis Console Connector PinoutE1 and T1 RJ-48 Cable Pinouts RJ-48 Connector to RJ-48 Connector Crossover Pinout RJ-48 Connector to RJ-48 Connector Straight Pinout238 E1 and T1 RJ-48 Cable Pinouts RJ-48 Connector to DB-15 Connector Crossover Pinout RJ-48 Connector to DB-15 Connector Straight PinoutAdsl and G.SHDSL RJ-11 Connector Pinout E3 and T3 BNC Connector PinoutAdsl and G.SHDSL RJ-11 Connector Pinout PinSignalConnector Pinouts for Avaya VoIP Modules Isdn RJ-45 Connector PinoutIsdn RJ-45 Connector Pinout Isdn RJ-45 Connector PinoutTGM550 RJ-45 Console Connector Pinouts TGM550 RJ-11 Connector Pinout for Analog PortsTGM550 RJ-11 Connector Pinout TGM550 RJ-45 Pin Signal Terminal DB-9 PinsTIM514 Connector Pinout TIM510 RJ-45 Connector PinoutTIM521 Connector Pinout TIM510 RJ-45 Connector PinoutTIM521 RJ-45 Connector Pinout Definition of Safety Warning Levels Safety and Regulatory Compliance InformationDefinition of Safety Warning Levels Page General Safety Guidelines and Warnings Safety Guidelines and WarningsSafety and Regulatory Compliance Information Safety Guidelines and WarningsQualified Personnel Warning Preventing Electrostatic Discharge Damage Electrical Safety Guidelines and WarningsGeneral Electrical Safety Guidelines Power Cable Warning Japanese AC Power Electrical Safety GuidelinesPower Sources for Redundant Power Supplies DC Power Electrical Safety GuidelinesDC Power Disconnection Warning DC Power Grounding Requirements and Warning Varten 48 V, +RTN varten +RTN, maajohto maajohtoon DC Power Wiring Sequence WarningDC Power Wiring Terminations Warning Page Grounded Equipment Warning Case of Electrical Accident Multiple Power Supplies Disconnection WarningPower Disconnection Warning TN Power Warning Telecommunication Line Cord Warning Chassis Lifting Guidelines Installation Safety Guidelines and WarningsRack-Mounting Requirements and Warnings Installation Instructions WarningSafety and Regulatory Compliance Information Safety Guidelines and Warnings Safety and Regulatory Compliance Information Ramp Warning General Laser Safety Guidelines Laser and LED Safety Guidelines and WarningsClass 1 Laser Product Warning Laser Beam Warning Class 1 LED Product WarningRadiation from Open Port Apertures Warning Page Battery Handling Warning Maintenance and Operational Safety Guidelines and WarningsJewelry Removal Warning Safety and Regulatory Compliance Information Lightning Activity Warning Operating Temperature Warning Product Disposal Warning Agency Approvals Agency ApprovalsCompliance Statements for Environmental Requirements Lithium BatteryCompliance Statements for EMC Requirements Compliance Statements for Environmental RequirementsCompliance Statements for EMC Requirements CanadaEuropean Community Preceding translates as follows JapanFCC Part 15 Statement United StatesFCC Part 68 Statement Safety and Regulatory Compliance Information Page Index IndexPage Symbols Analog telephone Line ports Junos CLI See also LEDs 253 Eprom Glossary 117 J2350 T3 PIM TX/RX Adsl AUX Power system Connecting 123 Fan Number 219 Establishing software connectivity 129 SSH See also Junos CLI EMI