Juniper Networks J2320 manual Packing a Router or Component for Shipment, Tools and Parts Required

J2320, J2350, J4350, and J6350 Services Router Getting Started Guide

The support representative validates your request and issues an RMA number for return of the component.

4.Pack the router or component for shipment, as described in “Packing a Router or Component for Shipment” on page 220.

Packing a Router or Component for Shipment

This section contains the following topics:

■Tools and Parts Required on page 220

■Packing the Services Router for Shipment on page 220

■Packing Components for Shipment on page 221

Tools and Parts Required

To remove components from the router or the router from a rack, you need the following tools and parts:

■Blank panels to cover empty slots

■Electrostatic bag or antistatic mat, for each component

■Electrostatic discharge (ESD) grounding wrist strap

■Flat-blade screwdriver, approximately 1/4 in. (6 mm)

■Phillips (+) screwdrivers, numbers 1 and 2

Packing the Services Router for Shipment

To pack the router for shipment, follow this procedure:

1.Retrieve the shipping carton and packing materials in which the router was originally shipped. If you do not have these materials, contact your Juniper Networks representative about approved packaging materials.

2.Attach an electrostatic discharge (ESD) grounding strap to your bare wrist and connect the strap to the ESD point on the chassis, or to an outside ESD point if the router is disconnected from earth ground. For more information about ESD, see “Preventing Electrostatic Discharge Damage” on page 249.

3.On the console or other management device connected to the master Routing Engine, enter CLI operational mode and issue the following command to shut down the router software.

user@host> request system halt

Wait until a message appears on the console confirming that the operating system has halted. For more information about the command, see the J-series Services Router Administration Guide.

220■ Packing a Router or Component for Shipment