Table of Contents

 

Replacing DC Power Supply Cables

142

 

Removing a DC Power Supply

143

 

Installing a DC Power Supply

144

 

Replacing Crypto Accelerator Modules on J2320 and J2350 Routers

146

 

Removing a J2320 or J2350 Crypto Accelerator Module

147

 

Installing a J2320 or J2350 Crypto Accelerator Module

148

 

Replacing Crypto Accelerator Modules on J4350 and J6350 Routers

149

 

Removing a J4350 or J6350 Crypto Accelerator Module

150

 

Installing a J4350 or J6350 Crypto Accelerator Module

152

 

Replacing Air Filters on J2350 Routers

153

 

Replacing Air Filters on J4350 and J6350 Routers

154

Chapter 9

Troubleshooting a Services Router

157

 

Troubleshooting Hardware Components

157

 

Monitoring and Correcting Chassis Alarm Conditions

157

 

Troubleshooting Power Management

159

 

Resetting the Configuration File When the Router Is Inaccessible

160

 

Using the RESET CONFIG Button

160

 

Changing the RESET CONFIG Button Behavior

161

 

Recovering the Root Password

161

 

Recovering Primary Boot Devices

164

 

Why Compact Flash Recovery Might Be Necessary

164

 

Recommended Recovery Hardware and Software

164

 

Configuring Internal Compact Flash Recovery

165

 

Contacting the Juniper Networks Technical Assistance Center

167

Chapter 10

Contacting Customer Support and Returning Hardware

169

 

Locating Component Serial Numbers

169

 

J2320 and J2350 Chassis Serial Number and Agency Labels

170

 

J4350 and J6350 Chassis Serial Number and Agency Labels

171

 

PIM Serial Number Label

172

 

Power Supply Serial Number Labels

172

 

Contacting Customer Support

172

 

Information You Might Need to Supply to JTAC

172

 

Return Procedure

172

 

Packing a Router or Component for Shipment

173

 

Tools and Parts Required

173

 

Packing the Services Router for Shipment

174

 

Packing Components for Shipment

174

Table of Contents

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