Maintaining Services Router Hardware | Juniper Networks J2350

Part 3

Maintaining Services Router Hardware

■Replacing Hardware Components on page 119

■Troubleshooting a Services Router on page 157

■Contacting Customer Support and Returning Hardware on page 169

Maintaining Services Router Hardware ■ 117

Image 141

Juniper Networks J2350 manual Maintaining Services Router Hardware

Contents

Hardware Guide For J-series Services Routers Junos Software with Enhanced Services Hardware Guide End User License Agreement IiiPage Abbreviated Table of Contents Junos Software with Enhanced Services Hardware Guide Table of Contents Chapter PIM Overview Viii Table of Contents Chapter Preparing for Router Installation Part Installing a Services Router Part Maintaining Services Router Hardware 115119 169 157 Xii Table of Contents Part Series Requirements and Specifications179 197 Index PartPage Objectives About This GuideAudience Objectives How to Use This Manual Supported Routing PlatformsTasks and Related Documentation How to Use This Manual About This GuideTask Related Documentation Text and Syntax Conventions Document Conventions Convention Description Stub default-metric metric Broadcast multicastEdit Root@# set system domain-name Plain text like this All Platforms Convention Description Examples Documentation Feedback Book DescriptionDocumentation Feedback Xxii Requesting Technical Support Requesting Technical Support About This Guide Requesting Technical Support Page Services Router Overview Services Router OverviewPage Overview of Services Routers J2320 Services Router OverviewJ2320 Services Router Overview J2350 Services Router Overview J2350 Services Router Overview J4350 Services Router Overview Overview of Services RoutersJ4350 Services Router Overview J6350 Services Router Overview J6350 Services Router Overview Series Services Router Hardware Features J2320 and J2350 Services Router Hardware FeaturesJ2320 and J2350 Services Router Hardware Features Front of J2320 Chassis J2320 and J2350 Chassis Rear of J2320 Chassis Front of J2350 Chassis J2320 Hardware Components Rear of J2350 DC-Powered Chassis Description Value J2320 and J2350 Physical Specifications 12 J2320 and J2350 Services Router Hardware Features J2320 and J2350 Boot DevicesJ2320 and J2350 Midplane J2320 and J2350 Routing Engine Hardware J2320 and J2350 Front Panel J2320 and J2350 Power LED Power Button and Power LED14 J2320 and J2350 Services Router Hardware Features Physical Interface Modules PIMs J2320 and J2350 Status LED J2320 and J2350 Alarm LED Reset Config Button 16 J2320 and J2350 Services Router Hardware FeaturesJ2320 and J2350 HA LED Console Port Built-In Gigabit Ethernet PortsAUX Port USB Port J2350 Power System J2320 Power System18 J2320 and J2350 Services Router Hardware Features J2320 and J2350 External Compact Flashes J2320 and J2350 Cooling System 20 J4350 and J6350 Services Router Hardware Features J4350 and J6350 Services Router Hardware Features J4350 and J6350 Chassis J4350 and J6350 Services Router Hardware Features Front of J4350 and J6350 Chassis Rear of J4350 AC-Powered Chassis Rear of J4350 DC-Powered Chassis 24 J4350 and J6350 Services Router Hardware Features J4350 and J6350 Physical Specifications J4350 and J6350 Boot Devices J4350 and J6350 MidplaneJ4350 and J6350 Routing Engine Hardware J4350 and J6350 Front Panel 26 J4350 and J6350 Services Router Hardware Features Power LED Slot Number Diagram on Front Panel Alarm LED 28 J4350 and J6350 Services Router Hardware FeaturesStatus LED HA LED 30 J4350 and J6350 Services Router Hardware Features J4350 Power System J6350 Power System Power Supply LEDState Description J4350 and J6350 Cooling System 32 J4350 and J6350 Services Router Hardware Features Airflow Through the J4350 and J6350 Chassis Page PIM Overview PIM TermsPIM Terms Term Definition PIM Terms Dialer filter PIM Overview Field-Replaceable PIMs J2320 and J2350 Field-Replaceable PIM and Module SummaryField-Replaceable PIMs J4350 and J6350 Field-Replaceable PIM Summary Supported Software ReleasesFor This PIM Port Numbering J4350 and J6350 Field-Replaceable PIM and Module Summary T3-0/0/0 Port, 6-Port, 8-Port, and 16-Port Gigabit Ethernet uPIMsE3-2/0/0 Fe-1/0/0 Port Gigabit Ethernet uPIM PIM Overview Optical Interface Support for SFP Gigabit Ethernet uPIMs Port Gigabit Ethernet ePIMs Copper Gigabit Ethernet ePIM Optical Interface Support for SFP Gigabit Ethernet ePIM Dual-Port Serial PIM Dual-Port Serial PIM Dual-Port T1 or E1 PIM Status LEDs for Serial PortsColor State Description Status LEDs for T1 and E1 Ports Dual-Port Channelized T1/E1/ISDN PRI PIM Channelized T1/E1/ISDN PRI PIM T3 or E3 PIM LEDs for Channelized T1/E1/ISDN PRI PIMsLabel Color State Description Status LEDs for T3 and E3 Ports E3 PIM LEDs for Dual-Port Fast Ethernet PIM Dual-Port Fast Ethernet PIM Port Fast Ethernet ePIM Port Fast Ethernet ePIM LEDs for 4-Port Fast Ethernet ePIM Port Isdn BRI PIMs Online LEDs for Isdn BRI S/T and U PIMs LEDs for Adsl PIMs Adsl 2/2+ Annex a PIM Shdsl PIM LEDs for G.SHDSL PIMs Page Installing a Services Router Installing a Services RouterPage Preparing for Router Installation General Site GuidelinesGeneral Site Guidelines Rack Requirements Rack Size and Strength for J2320 and J2350 RoutersRack Requirements Preparing for Router Installation Rack Size and Strength for J4350 and J6350 RoutersConnection to Building Structure Router Environmental Tolerances Fire Safety RequirementsFire Suppression Router Environmental Tolerances Power Guidelines, Requirements, and Specifications Power Guidelines, Requirements, and SpecificationsFire Suppression Equipment Signaling Limitations Site Electrical Wiring GuidelinesRadio Frequency Interference Electromagnetic Compatibility Router Power Requirements AC Power, Connection, and Power Cord SpecificationsSpecification Country Electrical Specifications Plug Standards AC Power Cord Specifications DC Power, Connection, and Power Cable Specifications Planning for Power Management Series PIM Power Consumption and Heat Dissipation Network Cable Specifications Maximum Power and Heat Capacities of J-series ModelsIsdn Provisioning Site Preparation Checklist Site Preparation ChecklistSite Preparation Checklist Item or Task Performed By DatePage Installing and Connecting a Services Router Before You BeginBefore You Begin Unpacking a J-series Services Router Unpacking a J-series Services Router Installing J2320 and J2350 Routers Installing and Connecting a Services RouterInstalling J2320 and J2350 Routers Installing J4350 and J6350 Routers Installing J4350 and J6350 Routers Installing the Mounting Brackets Attaching the Center Screw to the Rack Connecting Interface Cables to Services Routers Connecting Interface Cables to Services RoutersChassis Grounding Connecting Power Connecting AC PowerConnecting Power Connecting AC Power to the J2320 Services Router Connecting AC Power to the J2350 Services Router Connecting DC Power VDC and RTN Connecting DC Power to the J2350 Services Router Powering a Services Router On and Off Powering a Services Router On and OffPage Basic Connectivity Terms Establishing Basic ConnectivityBasic Connectivity Terms Basic Connectivity Terms Basic Connectivity Overview Root PasswordRouter Identification Basic Connectivity Overview Default Gateway Network SettingsTime Zone and System Time Establishing Basic Connectivity Backup Router Loopback AddressBuilt-In Ethernet Interface Address Management Access Connecting to a Services Router Connecting to a Services Router 192.168.1.1 Connecting to the J-Web Interface Connecting to the CLI Locally COM1 Connecting to the Console Port on J2320 and J2350 Routers Connecting to the CLI Remotely Configuring the Modem at the Router End Connecting to the CLI at the User End Connecting the Modem to the Console Port Configuring Basic Settings with J-Web Quick Configuration Configuring Basic Settings with J-Web Quick Configuration Field Function Your Action Set Up Quick Configuration Summary Ge-0/0/0 Address Time About the CLI Configuration Wizard Basic Configuration Wizard Summary Prompt Function Your ActionEnter host name Yes, no no Enter IP address for the name server Enter IP address for the default gateway Would you like to configure default gateway? yes, no noSubnet mask bit length for this interface 1-32 Enter a security zone name to associate this interface to Sample Settings on a Services Router Configuring Basic Settings with a Configuration Editor Configuring Basic Settings Set services ssh Task Web Configuration EditorSsh-rsa Set ntp server Verifying Basic Connectivity and the Configuration Displaying Basic Connectivity Configurations Displaying Basic Connectivity Configurations Installing Junos Software with Enhanced Services 116 Maintaining Services Router Hardware Maintaining Services Router HardwarePage Replacing Hardware Components Tools and Parts RequiredTools and Parts Required Replacing a PIM Replacing the Console Port CableRemoving a PIM Tools and Parts Required Replacing a PIM Replacing Hardware Components Installing a PIM Installing a PIM Replacing PIM Cables Installing PIM CablesRemoving PIM Cables Replacing PIM Cables User@host request chassis fpc slot pim-slotonline To replace the cover on the J2320 and J2350 chassis Matching the Chassis Slots and Tabs Location of J2320 and J2350 Internal Compact Flash Removing the J2320 or J2350 Internal Compact Flash Location of J4350 and J6350 Compact Flash Junos Software with Enhanced Services Hardware Guide Removing the J4350 or J6350 Compact Flash Replacing External Compact Flashes Replacing External Compact Flashes Replace the compact flash slot cover Replacing USB Storage Devices Removing the USB Storage DeviceReplacing USB Storage Devices Installing the USB Storage Device Replacing Dram Modules Replacing Dram Modules J4350 and J6350 Dram Location Removing a Dram Module Installing or Replacing Dram Modules Installing a Dram Module Replacing Power System Components Replacing AC Power Supply CordsReplacing Power System Components Removing an AC Power Supply from J6350 Routers Removing an AC Power Supply Installing an AC Power Supply in J6350 Routers Installing an AC Power Supply Replacing DC Power Supply Cables Removing a DC Power Supply Removing a DC Power Supply Installing a DC Power Supply VDC and RTN Installing a DC Power Supply Removing a J2320 or J2350 Crypto Module Removing a J2320 or J2350 Crypto Accelerator Module Installing a J2320 or J2350 Crypto Accelerator Module Installing a J2320 or J2350 Crypto Accelerator Module User@host show chassis hardware Removing a J4350 or J6350 Crypto Accelerator Module Removing a J4350 or J6350 Crypto Module Screw Installing a J4350 or J6350 Crypto Accelerator Module Replacing Air Filters on J2350 Routers Replacing Air Filters on J2350 Routers Replacing Air Filters on J4350 and J6350 Routers Replacing Air Filters on J4350 and J6350 Routers Attaching Air Filter and Filter Cover Page Troubleshooting Hardware Components Troubleshooting a Services RouterMonitoring and Correcting Chassis Alarm Conditions Troubleshooting Hardware Components Chassis Alarm Conditions and Corrective Actions Component Alarm ConditionsCorrective Action Alarm Severity Troubleshooting a Services Router Troubleshooting Power Management Using the Reset Config Button Changing the Reset Config Button Behavior Recovering the Root PasswordRecovering the Root Password Junos Software with Enhanced Services Hardware Guide Ok boot -s Why Compact Flash Recovery Might Be Necessary Recovering Primary Boot DevicesRecommended Recovery Hardware and Software Recovering Primary Boot Devices Recommended Recovery Hardware and Software Configuring Internal Compact Flash RecoveryRecommended Hardware and Software Examples Physdiskwrite utility \ physdiskwrite -u junos-jseries-7.0-20041028.0-export-cf512 Contacting the Juniper Networks Technical Assistance Center Contacting the Juniper Networks Technical Assistance CenterPage Contacting Customer Support and Returning Hardware Locating Component Serial NumbersLocating Component Serial Numbers Location of the Serial Number ID Labels J2320 and J2350 Chassis Serial Number and Agency Labels Contacting Customer Support and Returning Hardware J4350 and J6350 Chassis Serial Number and Agency Labels Return Procedure Power Supply Serial Number LabelsPIM Serial Number Label Contacting Customer Support Packing a Router or Component for Shipment Tools and Parts RequiredPacking a Router or Component for Shipment Packing Components for Shipment Packing the Services Router for Shipment Contacting Customer Support and Returning Hardware Page Series Requirements and Specifications Series Requirements and SpecificationsPage Serial PIM Cable Specifications Network Cable Specifications and Connector PinoutsPort Serial PIM Cables and Connectors Serial PIM Cable Specifications LFH-60 Pin DB-25 Pin LFH-60 Pairing Description RS-232 DTE Cable PinoutRS-232 DTE Cable Pinout RS-422/449 EIA-449 DTE Cable Pinout RS-232 DCE Cable PinoutRS-232 DCE Cable Pinout RS-422/449 EIA-449 DTE Cable Pinout Receive Data a RS-422/449 EIA-449 DCE Cable Pinout RS-422/449 EIA-449 DCE Cable Pinout EIA-530A DTE Cable Pinout EIA-530A DTE Cable Pinout EIA-530A DCE Cable Pinout EIA-530A DCE Cable Pinout LFH-60 Pin 34 Pin LFH-60 Pairing Description DTE Cable Pinout35 DTE Cable Pinout DCE Cable Pinout LFH-60 Pin DB-15 Pin LFH-60 Pairing Description35 DCE Cable Pinout 21 DTE Cable Pinout 21 DCE Cable Pinout Gigabit Ethernet uPIM RJ-45 Connector Pinout Fast Ethernet RJ-45 Connector PinoutFast Ethernet RJ-45 Connector Pinout Gigabit Ethernet uPIM RJ-45 Connector Pinout Gigabit Ethernet ePIM RJ-45 Connector Pinouts Gigabit Ethernet ePIM RJ-45 Connector PinoutPin Signal Name Gigabit Ethernet ePIM RJ-45 Connector Pinout RJ-45 Chassis Console Connector Pinout DB-9 Console Connector PinoutE1 and T1 RJ-48 Cable Pinouts RJ-48 Connector to RJ-48 Connector Straight Pinout RJ-48 Connector to RJ-48 Connector Crossover Pinout192 E1 and T1 RJ-48 Cable Pinouts RJ-48 Connector to DB-15 Connector Crossover Pinout RJ-48 Connector to DB-15 Connector Straight Pinout Adsl and G.SHDSL RJ-11 Connector Pinout E3 and T3 BNC Connector PinoutAdsl and G.SHDSL RJ-11 Connector Pinout PinSignal Isdn RJ-45 Connector Pinout Isdn RJ-45 Connector PinoutIsdn RJ-45 Connector Pinout Page Safety and Regulatory Compliance Information Definition of Safety Warning LevelsDefinition of Safety Warning Levels Page General Safety Guidelines and Warnings Safety Guidelines and WarningsSafety and Regulatory Compliance Information Safety Guidelines and Warnings Qualified Personnel Warning Preventing Electrostatic Discharge Damage Electrical Safety Guidelines and Warnings General Electrical Safety Guidelines AC Power Electrical Safety Guidelines DC Power Electrical Safety Guidelines DC Power Disconnection Warning Power Sources for Redundant Power Supplies DC Power Grounding Requirements and Warning Varten 48 V, +RTN varten +RTN, maajohto maajohtoon DC Power Wiring Sequence WarningPage DC Power Wiring Terminations Warning Grounded Equipment Warning Case of Electrical Accident Multiple Power Supplies Disconnection WarningPage Power Disconnection Warning TN Power Warning Telecommunication Line Cord Warning Installation Safety Guidelines and Warnings Installation Instructions WarningChassis Lifting Guidelines Rack-Mounting Requirements and Warnings Junos Software with Enhanced Services Hardware Guide Safety and Regulatory Compliance Information Junos Software with Enhanced Services Hardware Guide Ramp Warning Laser and LED Safety Guidelines and Warnings General Laser Safety Guidelines Class 1 Laser Product WarningClass 1 LED Product Warning Laser Beam Warning Radiation from Open Port Apertures Warning Maintenance and Operational Safety Guidelines and Warnings Battery Handling Warning Jewelry Removal Warning Lightning Activity Warning Operating Temperature Warning Junos Software with Enhanced Services Hardware Guide Product Disposal Warning Agency Approvals Agency Approvals Compliance Statements for Environmental Requirements Lithium BatteryCompliance Statements for EMC Requirements Canada Compliance Statements for EMC Requirements European Community Japan United States FCC Part 15 StatementFCC Part 68 Statement Junos Software with Enhanced Services Hardware Guide Index Index Junos Software with Enhanced Services Hardware Guide Index Symbols Basic connectivity See also LEDs DC power Cables See DC power cables Connecting power Eprom Grounding Cable Web interface PIM Crypto Accelerator Module 146 AUX Power supplies, J6350 Defining cli wizard 107 SSH TX/RX LED Rotating fans, compact flash Replacement 127 Junos Software with Enhanced Services Hardware Guide Index