Manuals / Konica Minolta / Computer Equipment / Scanner

Konica Minolta 1050E Chapter, Troubleshooting, Detail, bizhub PRO 1050/1050e Scanner, 10-3

Models: 1050 1050E

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Troubleshooting

Detail

In [Controller NIC Setting] of [Network Setting], if you set [Server] of [FTP] to [Not Use], an access cannot be made by the TWAIN driver. For more information, contact your administrator.

When the Security Strengthen mode is ON, A job is unacquirable using applications compatible with TWAIN and network scanner driver. For more information, contact your administrator.

Chapter 10

Troubleshooting

bizhub PRO 1050/1050e Scanner

10-3

Page 166

Image 166

Konica Minolta 1050E appendix Chapter, Troubleshooting, Detail, bizhub PRO 1050/1050e Scanner, 10-3

Contents

Network Scanner 3 Before Using the Scanning Features Table of contents2 Overview of the Scanning Features Overview of Features and Connection ModesOverview of the STORE/RECALL Features 4 About the Copied Data Processing Features5 About the Network Scanner Features About the Copied Data Storage Setting ScreenAbout the Scanner Setting Basic Screen 7 Using the Network Scanner FeaturesTroubleshooting To install the Network Scanner Driver11 Utility Tools 11.1.1 How to use PageScope JobEditor11.2.1 How to use PageScope JobEditorServer 12 AppendixChapter 1 IntroductionIntroduction 1.1.1ACKNOWLEDGEMENTS Introduction1.1Introduction 1.1.2EXEMPTIONChapter 1.1.3OpenSSL StatementOpenSSL License IntroductionChapter Original SSLeay LicenseIntroduction Introduction ChapterIntroduction Users Guide - Copier Users Guide - POD Administrators reference1.2Composition of Users Guide Users Guide - Network Scanner <This book>Chapter 1.3About this ManualReminder IntroductionChapter 5 About the Network Scanner Features Chapter 2 Overview of the Scanning FeaturesChapter 3 Before Using the Scanning Features Chapter 7 Using the Network Scanner FeaturesChapter 1.3.2Conventions Used in this ManualNotation of each product IntroductionPageScope ScanDirect/Pro 1.3.3Utility Tools of This ProductKONICA MINOLTA Scanner Driver TWAIN-compliant DetailDetail 1.3.4How to read this ManualIntroduction ReminderPage Overview of the Scanning Features Overview of the Scanning FeaturesChapter 2.1.1About the HDD 2 Overview of the Scanning Features2.1Overview of Features and Connection Modes Overview of the Scanning FeaturesOverview of the Scanning Features 2.1.2Copied Data Processing FeaturesChapter Chapter Overview of the Scanning FeaturesOverview of the Scanning Features DetailFeatures 2.1.3Network Scanner FeaturesOverview of the Scanning Features ChapterOverview of the Scanning Features 2.2Product SpecificationsChapter Before Using the Scanning Features 3 Before Using the Scanning FeaturesChapter Before Using the Scanning Features Before Using the Scanning Features3.1About the Control Panel ChapterChapter Before Using the Scanning FeaturesBefore Using the Scanning Features bizhub PRO 1050/1050e ScannerTo input values 3.2How to operate the Touch PanelSelect a function Before Using the Scanning FeaturesBefore Using the Scanning Features To switch between pagesBefore Using the Scanning Features Chapter3.3.2About character input 3.3How to Input Characters3.3.1About keys on the character input screen Before Using the Scanning Features3.4.1Destination Search 3.4How to SearchThe following is how to use the Search key SearchNo. Search The following is how to use the No. Search key3.4.2Searching a box/file Before Using the Scanning FeaturesBefore Using the Scanning Features The following is how to use the Direct Call keyDirect Call ChapterChapter Before Using the Scanning FeaturesBefore Using the Scanning Features DetailChapter 3.5ThumbnailBefore Using the Scanning Features DetailPage About the Copied Data Processing Features 4 About the Copied Data Processing FeaturesChapter About the Copied Data Processing Features 4.1Overview of the STORE/RECALL FeaturesAbout the Copied Data Processing Fea- tures ChapterChapter About the Copied Data Processing FeaturesAbout the Copied Data Processing Features DetailPersonal Folder 4.1.1About folders and boxesAbout Folders Public FolderChapter Types of a folder, box and fileAbout the Copied Data Processing Features DetailAbout the Copied Data Processing Features 4.2About Screens of the STORE/RECALL Tabs4.2.1About common keys on the list screens ChapterChapter 4.3Registering a Personal FolderAbout the Copied Data Processing Features DetailAbout the Copied Data Processing Features About the Copied Data Processing FeaturesChapter About the Copied Data Processing Features About the Copied Data Processing FeaturesChapter About the Copied Data Processing Features 4.4Deleting a Personal FolderAbout the Copied Data Processing Features ChapterAbout the Copied Data Processing Features About the Copied Data Processing FeaturesChapter Chapter 4.5Creating a Box Personal Folder/Public FolderAbout the Copied Data Processing Features DetailAbout the Copied Data Processing Features About the Copied Data Processing FeaturesChapter About the Copied Data Processing Features About the Copied Data Processing FeaturesChapter About the Copied Data Processing Features About the Copied Data Processing FeaturesChapter Chapter About the Copied Data Processing FeaturesDelete a box in the following steps About the Copied Data Processing Features About the Copied Data Processing FeaturesChapter About the Copied Data Processing Features About the Copied Data Processing FeaturesChapter About the Copied Data Processing Features About the Copied Data Processing FeaturesChapter About the Copied Data Processing Features 4.7Selecting a Storage LocationScanner to HDD ChapterAbout the Copied Data Processing Features About the Copied Data Processing FeaturesChapter About the Copied Data Processing Features About the Copied Data Processing FeaturesChapter About the Copied Data Processing Features About the Copied Data Processing FeaturesChapter About the Copied Data Processing Features Scanner to PCAbout the Copied Data Processing Features ChapterAbout the Copied Data Processing Features About the Copied Data Processing FeaturesChapter About the Copied Data Processing Features About the Copied Data Processing FeaturesChapter Chapter HDD to PCAbout the Copied Data Processing Features DetailAbout the Copied Data Processing Features About the Copied Data Processing FeaturesChapter About the Copied Data Processing Features About the Copied Data Processing FeaturesChapter About the Copied Data Processing Features About the Copied Data Processing FeaturesChapter About the Copied Data Processing Features 4.8About the Copied Data Storage Setting ScreenOriginal Setting ChapterAbout the Copied Data Processing Features Special ImageZoom ChapterCopy Mode ApplicationScan Size About the Copied Data Processing FeaturesAbout the Copied Data Processing Features 4.9Changing Data Transmission Method to PCTransmit to PC ChapterChapter About the Copied Data Processing FeaturesAbout the Copied Data Processing Features DetailChapter About the Copied Data Processing FeaturesAbout the Copied Data Processing Features 3 Press the Transmit to PC keyChapter Operate on PCAbout the Copied Data Processing Features DetailChapter About the Copied Data Processing FeaturesAbout the Copied Data Processing Features 3 Press the Operate on PC keyAbout the Copied Data Processing Features Configure the FTP/SMB in the following stepsFTP/SMB Chapter4-40 About the Copied Data Processing FeaturesChapter bizhub PRO 1050/1050e ScannerChapter 4.10Output from the HDD-AAbout the Copied Data Processing Features DetailAbout the Copied Data Processing Features About the Copied Data Processing FeaturesChapter About the Copied Data Processing Features About the Copied Data Processing FeaturesChapter About the Copied Data Processing Features About the Copied Data Processing FeaturesChapter About the Copied Data Processing Features 4.11About the Recall Tab’s Output Setting Screen4.11.1 Keys on the setting screen ChapterChapter About the Copied Data Processing FeaturesAbout the Copied Data Processing Features 4-46Chapter About the Copied Data Processing FeaturesAbout the Copied Data Processing Features bizhub PRO 1050/1050e ScannerPage About the Network Scanner Features 5 About the Network Scanner FeaturesChapter 5 About the Network Scanner Features 5.1Overview of the Network Scanner FeaturesDetail About the Network Scanner FeaturesChapter About the Network Scanner FeaturesAbout the Network Scanner Features DetailAddress E-Mailaddress 5.2.1Items to be configured5.2Send by an E-Mail TitleChapter About the Network Scanner FeaturesAbout the Network Scanner Features Detail5.3Store on the HDD-B 5.3.1Items to be configuredPassword Box No5.4Send to the FTP server 5.4.1Items to be configuredLogin Name Host AddressChapter About the Network Scanner FeaturesAbout the Network Scanner Features ReminderAbout the Network Scanner Features 5.5.1Items to be configured5.5Send to the SMB server Login NameReminder About the Network Scanner FeaturesChapter 5-10About the Network Scanner Features 5.6Send to a GroupChapter Do you register the destination? NO YES 5.7Use the Network Scanner FeaturesDid you register the destination? YESNO Configuring the scannerFeatures 6 Configuring Destination for the Network ScannerChapter 6.1.1Change/delete destinations/storage locations 6.1About RegistrationDetail Detail bizhub PRO 1050/1050e Scanner6.2Registering an E-MailAddress Detail4 Configure the necessary items on Detail6.3Registering the HDD-B Detail4 Configure the necessary items on 5 Press the Register key Detail6.4Registering the FTP server Detail4 Configure the necessary items on bizhub PRO 1050/1050e Scanner 6 Make sure that the registered Name is displayedDetail 6-116.5Registering the SMB server DetailThe Manual Address screen appears 6-14 Detailbizhub PRO 1050/1050e Scanner 6.6Registering a Group Detailtions screen Group after the registration bizhub PRO 1050/1050e Scanner 9 Make sure that the registered Name is displayedDetail 6-17Page Using the Network Scanner Features 7 Using the Network Scanner FeaturesChapter Chapter Using the Network Scanner FeaturesUsing the Network Scanner Features DetailDetail Using the Network Scanner FeaturesChapter ButtonUsing the Network Scanner Features When an E-MailAddress is Already Registered7.2Transmission to an E-MailAddress ChapterUsing the Network Scanner Features Using the Network Scanner FeaturesChapter Using the Network Scanner Features Using the Network Scanner FeaturesChapter Using the Network Scanner Features Using the Network Scanner FeaturesChapter Using the Network Scanner Features When an E-MailAddress is Input ManuallyChapter Using the Network Scanner Features When a Box is Already Registered7.3Storage on the HDD-B ChapterUsing the Network Scanner Features Using the Network Scanner FeaturesChapter Chapter Using the Network Scanner FeaturesUsing the Network Scanner Features bizhub PRO 1050/1050e ScannerUsing the Network Scanner Features When a Box is Not RegisteredChapter 5 Press the Scanner Setting key Using the Network Scanner FeaturesUsing the Network Scanner Features The Scanner Setting Basic screen appearsUsing the Network Scanner Features When an FTP server is Already Registered7.4Transmission to the FTP server ChapterUsing the Network Scanner Features Using the Network Scanner FeaturesChapter Using the Network Scanner Features Using the Network Scanner FeaturesChapter Using the Network Scanner Features When an FTP server is Input ManuallyChapter Using the Network Scanner Features Using the Network Scanner FeaturesChapter Using the Network Scanner Features When an SMB server is Already Registered7.5Transmission to the SMB server ChapterUsing the Network Scanner Features Using the Network Scanner FeaturesChapter Chapter Using the Network Scanner FeaturesUsing the Network Scanner Features bizhub PRO 1050/1050e ScannerUsing the Network Scanner Features When an SMB server is Input ManuallyChapter Using the Network Scanner Features Using the Network Scanner FeaturesChapter Chapter 7.6Transmission to a GroupUsing the Network Scanner Features DetailUsing the Network Scanner Features Using the Network Scanner FeaturesChapter Using the Network Scanner Features 7.7About the Scanner Setting Basic ScreenUsing the Network Scanner Features ChapterChapter Using the Network Scanner FeaturesOriginal Setting Special ImageApplication Using the Network Scanner FeaturesChapter 7-28Using the Network Scanner Features QualityFile Form ChapterPage About the Network Scanner Driver 8 About the Network Scanner DriverChapter Chapter 8.1Reading in from HDD-B8 About the Network Scanner Driver About the Network Scanner DriverAbout the Network Scanner Driver 8.1.1Network Scanner DriverChapter DetailChapter 8.2To install the Network Scanner DriverAbout the Network Scanner Driver Chapter 8.3Import Scanned Data to ComputersReading in Scanned Data About the Network Scanner DriverAbout the Network Scanner Driver ChapterAbout the Network Scanner Driver Chapter Deleting images stored on the HDD-BAbout the Network Scanner Driver Document KONICA MINOLTA Scanner Driver windowScanner Name Date & TimeChapter ResolutionBox No. Selection About the Network Scanner DriverReading Scanner SelectionPage Selection RefreshHelp Sorting FeatureClose Variable OptionPage About the Secure Folder 9 About the Secure FolderChapter Chapter About the Secure Folder9.1Overview of the Secure Folder About the Secure FolderChapter 9.2Creating a Box Secure FolderAbout the Secure Folder About the Secure Folder ChapterAbout the Secure Folder About the Secure Folder ChapterAbout the Secure Folder bizhub PRO 1050/1050e ScannerAbout the Secure Folder 9.3Deleting a Box Secure FolderChapter DetailAbout the Secure Folder 9.4Output from the Secure FolderChapter About the Secure FolderPage Troubleshooting 10TroubleshootingChapter Troubleshooting 10 Troubleshooting10.1Cannot connect to the scanner ChapterChapter TroubleshootingTroubleshooting DetailSolutions 10.2When an Error Message Appears10.2.1 Errors during scanning with the STORE tab Space shortage of the copiers internal HDD HDD-ATroubleshooting 10.2.2 Errors during scanning with the SCAN tabChapter Chapter TroubleshootingSolutions DetailUtility Tools 11Utility ToolsChapter Chapter 11 11 Utility Tools11.1PageScope JobEditor Utility ToolsShift 11.1.1 How to use PageScope JobEditorBasic window Shift YFile - connect - JOB Edit File - connect - JOB RestoreOption - Settings File - Uncompress AllAfter transfer copier work print immediately Printing Setting windowPrint proof print and waitUser ID setting Settings windowSetting temporary folder Copies IP AddressChapter How to use HelpUtility Tools Utility Tools 11.2PageScope JobEditorServerChapter Utility ToolsJOB save folder 11.2.1 How to use PageScope JobEditorServerOptionSetting window11 Chapter Utility Toolsdate Save job namesequential number Image convert to BMP format check boxUtility Tools How to use HelpChapter Utility ToolsPage Appendix 12AppendixChapter Chapter12 12 12 Appendix12.1Glossary Appendix12-3 Appendixbizhub PRO 1050/1050e Scanner Item12-4 ChapterAppendix bizhub PRO 1050/1050e Scanner12.2 IndexMEMO MEMO MEMO 56UE97932E 2006.102006