Grey background

Printed Results	Corrective Action

Grey background	Clean the main charger units.
	For details, refer to LSU/Charger (LSU/Main charger cleaning mode
	setting) section of the Advanced Operation Guide.

	Conduct color calibration either by switching the printer off then on or using
	the printer operation panel.
	For details, refer to Adjust/Maintenance (Adjust/Maintenance selection/
	setting) section of the Advanced Operation Guide.

Dirt on the top edge or back of the paper	Check the paper chute and the ramp.
	Pull out the paper transfer unit and check for toner on the paper ramp.
	Clean the paper ramp using a soft, dry, lint-free cloth. For details, refer to
	Cleaning the Paper Transfer Unit on page 4-8.

	Clean the main charger units.
	For details, refer to LSU/Charger (LSU/Main charger cleaning mode
	setting) section of the Advanced Operation Guide.

Troubleshooting

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Image 80

Kyocera FS-C5100DN, FS-C5300DN, FS-C5200DN manual Grey background, Check the paper chute and the ramp

Contents

FS-C5100DN/C5200DN/C5300DN Contents Specifications Glossary Index Computer Interface Legal and Safety Information Regarding Tradenames Monotype Imaging License Agreement License AgreementsTypeface Trademark Acknowledgement Open SSLeay License Copyright 1998-2006 The OpenSSL Project. All rights reserved Original SSLeay License This Software is Provided by the OpenSSL Project AS isPage Above warning is valid only in the United States of America Interface connectorsCompliance and Conformity Safety Information Laser SafetyLaser Notice Radio Frequency TransmitterPage Safety Instructions Regarding the Disconnection of Power Cdrh RegulationsOzone concentration 2004/108/EC, 2006/95/EEC, 93/68/EEC and 1999/5/EC Disclaimer Canadian Department of Communications Compliance StatementEN ISO Energy Saving Control Function Environment Installation PrecautionsOther Precautions Handling of Plastic Bags Other PrecautionsPower Supply/Grounding the Printer Precautions for Use Other Precautions Convention Description Example About the Operation GuideConventions Personal injury XixPage Machine Parts Machine Parts Components at the Front of the Printer Components at the Left of the Printer Components at the Rear of the Printer Paper Transfer Unit Paper Ramp Duplex Unit Envelope SwitchInternal Components Operation Panel Handling Paper Handling Paper Paper Specifications SpecificationGeneral Guidelines Paper Availability Size Product Weight Minimum and Maximum Paper SizesRecommended Paper Letter, Legal Hammermill Laser Print 90 g/m² 24 lb Selecting the Right Paper ConditionComposition Paper Sizes Basis Weight Paper Weight Equivalence TableBond Weight lb Europe Metric Weight g/m² Smoothness Other Paper Properties Moisture ContentPaper Grain Special Paper Paper Type to be Used Paper Type to be Selected Transparency Labels Envelopes Slide the envelope switch to envelope mode and printPostcards Thick Paper Colored PaperPreprinted Paper Recycled Paper Coated Paper Paper Type Indicators Optional paper feeder PF-510 Paper Weight Duplex Path Feeder PF-510 Feeder PF-500 Paper TypePaper Source Paper Type Optional Paper Loading Paper Loading Paper into the Cassette Paper Guides Release Lever Loading Paper into the MP Multi-Purpose Tray Exhausted, the pointer will go down to the level of empty When printing on transparencies, feed the sheets into Printer one at a timeIf the paper is considerably curled in one direction, for Paper in the opposite direction to counteract the curl Paper stopper Printing Operation Printing Operation TCP/IP, TCP/IP IPv6 settings This is mandatory to make the settings effectiveChanging Network Interface Parameters Network Press U or V to select On or Off as the setting for Dhcp TCP/IP TCP/IP IPv6 On RAStateless Off DHCPv6 Off ?Off Security TCP/IP IPv6 Password NetWareAppleTalk On IPP Off SSL Server Off IPSec Off NetWare AppleTalk On ?On IPP On AppleTalk IPSec ?Off IPSec On ?OnSSL Server Security Level High Security Level Printing a Network Interface Status Adjust/ Maintenance Print Network Status Page ?Adjust/Maintenance Click Install software Installing the Printer DriverInstalling the Software in Windows Express Mode Select Custom Mode Custom ModeInstallation on a Macintosh Printer driver installation program starts up Open System Preferences and click Print & FaxPage Page Printing from Application Software Accessing the Status Monitor Status MonitorExiting the Status Monitor Screen Overview Status Monitor icon Status Monitor Settings Enable Event NotificationSound Notification Tab Sound file Appearance Tab Enlarge windowAlways on top Transparency Select the software package to remove Uninstalling Software Windows PCClick Uninstall Maintenance Maintenance Toner Container Replacement Frequency of Toner Container ReplacementGeneral Information Toner Color Life of the Toner Container Printable pages FS-C5300DN Toner Kits Replacing the Toner Container Open the top cover top tray Plastic Bag Toner Feed Slot Replacing the Waste Toner Box Open the cap of the new waste toner box Cleaning the Printer Cleaning the Paper Transfer Unit Push the front cover back in completely Maintenance Maintenance Troubleshooting Troubleshooting Symptom Check Items Corrective Action Tips Print Quality Problems Printed Results Corrective Action Black or white vertical streaks Faint or blurred printing Grey background Check the paper chute and the ramp Error Messages Message Corrective Action Displayed when the envelope switch is set to envelope mode Servicing. Contact your service technicianBeing used Previous screen is displayed again 1 or 2 seconds Cancel Install the specified toner container Selected cassette is being preparedPrinting Containers Code Meaning Storage Error CodesHard Disk Errors Memory Card and USB Memory Errors Code Meaning RAM Disk Errors Code Meaning Paper Jam Message Description Reference Clearing Paper JamsPossible Paper Jam Locations General Considerations for Clearing Jams Paper jam at CassettePaper Jam at MP Tray Utilizing Online Help Messages Paper Jam in Printer Paper Jam at Cassette 2 to Troubleshooting Using the Operation Panel Using the Operation Panel General Information Understanding the Operation Panel Message Display Message Meaning Error CodesStatus Information Indicators in Message Display Ready, Data, and Attention IndicatorsIndicator Description Ready Cancel Key KeysGO Key Menu Key OK Key Menu Selection System Using the Menu Selection SystemEntering the Mode Selection Menu Paper Weight Normal Paper SettingsType Adjust Setting a Mode Selection Menu Report Print Print Menu Map Report PrintPrint Menu Map ? Menu Map Menu Map Sample Using the Operation Panel Print StatusPrint Status Page ? Understanding the Status Printer Settings Information Installed OptionsFirmware Version Network Status Print RAM Disk File List Print Fonts ListPrint Hard Disk File List Print Mem. Card File List ? Print Mem. Card File List USB Memory USB memory selection USB Memory00Folder 00Folder 2 00File ? 00File Copies 001 Copies 010 Paper Source ? Cassette Remove Device ? Copies Number of copiesPaper Source Selecting the paper feed source Remove Device Removing the USB memory Quick Copy Proof-and-Hold Private Print Stored Job Job BoxJob Retention Quick Copy Using Quick Copy Job Box Deleting a Quick Copy Job Printing Additional Copies using Quick CopyPress Z while Job Box is displayed Deleting a Proof-and-Hold Job Using Proof-and-HoldPrinting Remaining Copies of a Proof-and-Hold Job Releasing a Private/Stored Job Private/Stored ?Harold Arlen ?Agenda CopiesPrivate/Stored Printing a private print/stored job Job Box Configuration Quick Copy Job Box ConfigurationAgenda Copies Agenda Delete Deleting a Private/Stored Job Counter Viewing the counter value Counter Printed Pages Color 1000 MonochromePrinted Pages Displaying the total printed pages Color Displaying the color printed pages MP Tray Size Setting MP tray paper size Paper SettingsPaper Settings MP Tray Size ? A4 Press OK Press MENU. The display returns to Ready MP Tray Type Setting the MP tray paper typeMP Tray Type Cassette 1 to 4 Size Setting the cassette paper size Selecting the Size Dial SettingSetting the Paper Size from the Operation Panel Cassette Size ? Custom Unit ? mm Unit Selecting the unit of measurement Dimension 216 mm Entering the Width and Length Cassette 1 to 4 Type Setting the cassette paper type Cassette Type Type Adjust Creating custom paper type Duplex Path Setting the duplex path Reset Type Adjust Resetting the custom paper typePaper Weight Setting the paper weight Print Settings Print Settings When the Paper Runs Out During Printing Paper Feed Mode ? AutoPaper Feed Mode Setting the paper feed source Duplex Duplex printing Binding Modes Duplex ? Off Override A4/LT ? Off Override A4/LT Overriding difference between A4 and Letter Emulation Setting the emulation Error Report ? OnError Report Printing Kpdl errors Emulation Color Mode ? Color Print Quality Gloss Mode ? Low Color Mode Selecting color or monochrome printingPrint Quality Setting print quality Gloss Mode Selecting the gloss mode EcoPrint Mode ? Off EcoPrint Mode Selecting the EcoPrint modeSet Setting pagination Set Orientation Print orientation Orientation ? Portrait Wide A4 ? OffWide A4 Wide A4 pitch Network Network settings TCP/IP IPv4 settings ? Off Dhcp ? Off Dhcp Dhcp settingIP Address IP address setting Subnet Mask Gateway Subnet Mask Subnet mask settingGateway Gateway setting TCP/IP IPv6 IPv6 settings Bonjour Bonjour settingThis selects the settings for TCP/IP IPv6 Bonjour ? Off RAStateless ? Off DHCPv6 ? Off RAStateless RA Stateless settingDHCPv6 DHCPv6 setting MSG Language Selecting the message language Device Common Selecting/Setting the common deviceDevice Common MSG Language ? English Buzzer Alarm Buzzer setting Key Confirm. Key confirmation tone settingJob End Job completed tone setting Buzzer Key Confirm. ? On Job End ? Off Error Error tone setting Ready ? Off Error ? OnReady Preparation completed tone setting RAM Disk Mode ? Off RAM Disk Mode Using the RAM disk Hard Disk RAM Disk Size Setting the RAM disk sizeRAM Disk Size 119 MByte Memory Card Using the memory card Format ?Memory Card Format Formatting hard disk Format Formatting memory card Error HandlingError Handling Error detection setting Off Duplex Duplex printing error detection settingDuplex ? Off Paper Mismatch ? On Form Feed Time Out Automatic form feed timeout setting Timer Form Feed Time Out 030secTimer Timer setting Sleep Timer 030 min Sleep Timer Sleep timer timeout time Auto Error Clear ? Off Auto Error Clear Auto error clear setting Panel Reset Timer Setting the panel reset timer Error Clear Timer Setting the error clear timeAuto Panel Reset Auto panel reset settings Auto Sleep Setting the sleep timer Auto Sleep ? On ID Administrator ID input Security Password Block USB Host ? Unblock Password Administrator Password inputBlock Interface external device block setting USB Host USB memory slot setting USB Device ? Unblock Option I/F ? Unblock USB Device USB interface settingOptional Interface Network interface card setting NetWare ? On Frame Type ? Auto NetWare NetWare settingFrame Type Frame type setting AppleTalk AppleTalk setting IPP IPP settingAppleTalk AppleTalk ? On IPP ? Off SSL Server ? Off DES ? Off SSL Server SSL Server settingDES SSL Server DES setting 3DES SSL Server 3DES setting AES SSL Server AES settingIPP over SSL SSL Server IPP over SSL setting 3DES ? Off AES ? Off IPP over SSL ? Off IPSec IPSec setting Security Level Security Level settingHttps SSL Server Https setting Https ? Off IPSec IPSec ? Off Job Accounting Job Accounting selection/ setting Job Accounting Password Job Accounting ? Off Enter Account Job Accounting Enabled Color Counter Account-specific counter management color Select Account Department-specific settingsSelect Account ?00000000 Counter 0000100 Color Counter Color Restrict Print restriction selection color Restriction ? Off Color Restrict ? OffSet the account ID and then press U or V repeatedly until Reset Counter Counter reset Maximum Output Color Max.out Reset Counter?Color Max.out Maximum print output setting color Delete Account Department removal Add Account Delete Account ?001Add Account Department registration Print Job Accounting List Job Accounting list output Admin Administrator settings Admin Password Change ID Change ID Administrator ID changeYou can use this to change the administrator ID 002 You can use this to change the administrator password Change PasswordChange Password Administrator Password change Adjust/Maintenance Adjust/Maintenance selection/setting Adjust/ MaintenanceColor Calibration ? Color Calibration Print Registra tion Chart ? Registration Normal Color registration standard Sample Color Registration Correction Chart Color Registration Correction Chart Adjust Magenta L=0 V=0 R=0 Adjust Magenta L=B V=0 R=0Adjust Magenta Press U or V until that value is displayed Registration Details Color registration detailed Page 12345 MH=B0000 MV=0 12345 3 Adjust magenta12345 MV=0 MH=00000 12345 3 Cyan correction and Y 12345 3 Yellow correction Restart Printer ?Restart Printer Service Print Status Page ? Print Network Status Page ? Service for maintenancePrint Status Page Printing the service status Print Network Status Page Printing the network status Print Test Print Test Page ? Maintenance ?DEV-CLN Developer/Refresh mode setting LSU/Charger LSU/Main charger cleaning mode setting When cleaning ends, the display returns to ReadyDrum Drum/Refresh mode setting LSU/Charger ? Drum ? Options Options General Information Expansion Memory Modules Expansion Memory Modules Installing the Memory Modules Removing a Memory Module General Description of Options Memory CardPF-500, PF-510 Paper Feeder Reading the Memory Card Base CA-500 Hard Disk USB Memory Options Computer Interface Computer InterfaceInterface USB Interface Network Interface Specifications Interface SignalsInterface USB Interface Features Network Interface EMI Countermeasures Operation Environment10 to 35 C 50 to 95 F, 20-80 % RH condensation-free Specifications Description FS-C5100DN FS-C5200DN FS-C5300DN Paper Sizes Cassette ISO B5, A6, Envelope C5, 16K, and CustomFolio, Youkei 2, Youkei 4, 16K, and Custom MP Tray Description FS-C5100DN FS-C5200DN FS-C5300DN Specifications Glossary NetBEUI NetBIOS Extended User Interface Sleep modeIP Address Internet Protocol Address MP Tray Status Subnet MaskTCP/IP Transmission Control Protocol/Internet Protocol USB Universal Serial Bus Glossary-4 Index Index-1 Index-2 Paper Timer Index-3 Index-4 Page Page Version 1.1

Kyocera FS-C5100DN, FS-C5300DN, FS-C5200DN Grey background, Check the paper chute and the ramp

Models: FS-C5300DN FS-C5100DN FS-C5200DN

Printed Results

setting) section of the Advanced Operation Guide.

setting) section of the Advanced Operation Guide.

Check the paper chute and the ramp.

setting) section of the Advanced Operation Guide.

Troubleshooting