Overview
Languages
The voice messaging system supports multiple languages. You can choose to
have outside callers hear all voice prompts and customized messages in one of
the supported languages (Monolingual Mode) or you can let outside callers
choose between two languages preselected for the system by the System
Manager (Bilingual Mode).
When the system operates in Monolingual Mode, the language you choose for
voice prompts is referred to as the System Language. When the system
operates in Bilingual Mode, the language you choose for voice prompts when
calls are first answered is referred to as the Primary Language. Outside callers
then have the option of switching to the Secondary Language for the remainder
of the call.
Voice Messaging Services
The voice messaging system provides three types of service:
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Automated Attendant Service. Answers outside calls and transfers
them to the destination selected by the caller or plays an Announcement
selected by the caller.
Call Answer Service. Allows the caller to leave a message or to transfer
to another extension if the called party is busy or does not answer.
Voice Mail Service. Allows subscribers to listen to messages and
manage their own mailbox.
Figure 1-1 provides an overview of the features associated with each service.
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