Glossary
M
Mailbox
A storage area for messages associated with a system
subscriber.
Mailbox Language
The language assigned to a subscriber’s mailbox.
Mailbox Password
A code of up to four digits that subscribers enter to log in
to the voice messaging system. A password is used to
keep messages confidential.
Menu Definition
A voice messaging system feature that lets you customize
the Automated Attendant Service transfer options
available to outside callers.
Menu Prompt
The customized day or night message that an outside
caller hears after the Automated Attendant Service
answers the call.
Monolingual Mode
A Language Mode setting that allows messages and
prompts to be played in one of several available
languages. See also Bilingual Mode.
Music On Hold system
Equipment that lets you play recorded music or
messages to callers who are placed on hold. A music-
on-hold audio source must be connected to the
processor module in the control unit.
N
Night Service
A communications system feature that is used in
conjunction with Automated Attendant Service to activate
the Night Menu Prompt.
O
On-touch Intercom Calling button
See Auto Dial button.
Outcalling
A voice messaging system feature that, when assigned to
a subscriber, allows the subscriber to have the system
call a pager or telephone number according to a
predefined schedule whenever a new message is
received in the subscriber’s voice mailbox.
P
Primary Language
In Bilingual Mode, the language callers initially hear when
they call in to the voice messaging system. See also
Secondary Language.
Programmable button
A system phone button that does not have a line
assigned; it can be set up to dial a number or access a
feature.
Programming extension
An extension from which you can program the
communications system. It can be either extension 10 (or
11 if available).
R
Receptionist
The person who primarily is responsible for answering
outside calls. This is the person at extension 10.
S
Secondary Language
In Bilingual Mode, the language callers have the option of
hearing when they call in to the voice messaging system.
See also Primary Language.
Selector Code
A single digit (1-9) used to define transfer options for
outside callers on the Automated Attendant Service
menu. See also Menu Definition and Menu Prompt.
Send All Calls
A communications system feature that lets subscribers
use Do Not Disturb to send callers immediately to their
mailbox (calls do not ring the extension first) provided
voice mail coverage is on at the extension.
Standard phone
An industry-standard touch-tone or rotary phone such as
you might have in your home. Some standard phones
include special feature buttons for frequently used calling
functions. See also Industry-standard device.
Subscriber
A user who is assigned a mailbox.
System Language
In Monolingual Mode, the language callers hears when
they call in to the voice messaging system.

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