Initial Programming
Call Answer Service
VMS Extension Coverage
1.
2.
3.
4.
Press the Do Not Disturb button at the appropriate destination extensions
to quickly route your test calls to Call Answer Service.
For extensions that do not have Automatic VMS Cover, turn on coverage
by pressing the VMS Cover button at those extensions.
Call the first extension that has VMS coverage (either automatic or
manual). If Do Not Disturb is on at the extension, Call Answer Service
should answer the call after one ring and you should hear the default
greeting for that mailbox. (If Do Not Disturb is not on, the call rings at the
extension before Call Answer Service answers it.)
Repeat this procedure for every extension that has voice mail coverage.
VMS Line Coverage
1.
2.
Call in on the first line that is programmed for VMS Line Cover.
Call Answer Service should answer the call on the fifth ring and the
factory-set greeting should prompt you to leave a message in that line
owner’s mailbox.
Repeat this procedure for every line that has VMS Line Cover.
Line Coverage Extension
1.
2.
3.
4.
Make sure VMS Cover is on at the owner’s extension.
Call in and make sure the call goes to VMS Cover by the number of rings
specified by VMS Cover Rings (#117)*.
Verify that you hear the factory-set mailbox greeting for the line owner.
Repeat this procedure for every Line Coverage extension.
*VMS Cover Rings (#117) is not available on all systems. Check the Programming and Use guide
for the communications system.
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