Case Studies
CS Form B1, Page 1 of 3
Write Name/Description: In this column, the names listed for extensions
10 through 19 and 22 and 23 identify the extension assignments.
Identify Telephone Attached to this Extension: Checks in these
columns specify the type of telephone each person or location has.
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“VMS” in the Write Name/Description column and checks in the
PARTNER MAIL VS column indicate that the PARTNER MAIL VS module
is installed in Slot 4 of the Control Unit. The module uses extensions 32
and 33, the last two extensions for that slot.
“10” in the Write Transfer Return Ext. No. column indicates that when a
call transferred by the PARTNER MAIL VS system is unanswered, it goes
to extension 10 where Vera can answer it.
CS Form B2, Page 1 of 2
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Automatic VMS Cover: Checks in this column indicate that unanswered
calls to extensions 10 through 19 automatically are covered by the
Automated Attendant Service.
Hunt Group Extensions VMS Only: In this column, check marks for
extensions 32 and 33 satisfy the requirement that the extensions used by
the PARTNER MAIL VS module be assigned to Hunt Group 7.
Automatic Extension Privacy: In this column, check marks for the
extensions used by the PARTNER MAIL VS module indicate that
Automatic Extension Privacy is assigned to these extensions. This feature
prevents subscribers from accidentally picking up calls that are being
answered by the voice mail system.
CS Form C1, PARTNER-34D Phone
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The first Form C1 identifies the buttons programmed on the
PARTNER-34D phone at extension 10: Night Service, Do Not Disturb,
Voice Mail Messages, and Voice Mailbox Transfer.
The Night Service button allows Vera to turn Night Service on and off.
When Night Service is off, the Day Menu Prompt plays. When Night
Service is on, the Night Menu Prompt plays.
Vera can use the Do Not Disturb button to send callers to the general
mailbox without ringing the extension first.
The Voice Mail Messages button allows Vera to call Voice Mail Service
with one touch.
The Voice Mailbox Transfer button allows Vera to transfer callers directly
to another subscriber’s mailbox without ringing the extension first.
The second Form C1 indicates the buttons programmed on the phone at
extension 11: Do Not Disturb, Voice Mail Messages, and Voice Mailbox
Transfer.
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