DEFINITY® Enterprise Communications Server Release 7 | Issue 4 |
Console Operations | June 1999 |
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2Understanding the Console Layout
Physical Layout of Your Console | 15 |
For incoming calls, the display shows the called party’s name and extension. In the following sample, the called party is Liz Via who is at extension 4328.
e= OUTSIDE CALL to LIZ VIA at EXT 4328
For outside calls, the display shows the kind of outside line used and the outside line’s access code. In the following sample, the access code the line used is a WATS line, with access code 101.
b= WATS 101
■Calling party identification for outbound calls
For an outgoing call, the display shows the called party’s name and extension. In the following sample, the called party is Jeff Morrow who is at extension 4032.
a= JEFF MORROW 4032
If only name information is available, the following displays.
a= JEFF MORROW 4032
If only number information is available, the following displays.
a= 3304 3304
If neither the name or the number is available, the following displays.
a= 3304
or
a = OUTSIDE LINE NAME | TRUNK ID |
If the call gets redirected, the following displays.
a= 3304 | COVER |
