Lucent Technologies Enterprise Communications Server Speeding Up the Console, Using Auto Start

DEFINITY® Enterprise Communications Server Release 7		Issue 4
Console Operations 555-230-700		June 1999
4 Using the Features
	Speeding Up the Console	29
	Using the Features	4

You might find yourself working at an organization that requires you to know more than the standard operating procedures outlined in the previous chapter. For example, you may be the guardian of your company’s long distance calls.

This chapter covers features available at your console. You may not have every feature described in this chapter. To obtain a list of your company’s features and their associated access codes, check with your system manager.

Information for each feature discussed in this chapter includes a brief feature description, an example that illustrates the feature, the feature’s official name, and step-by-step procedures for using the feature.

The examples in this chapter are based on a fictitious company, Widgets, Inc., that produces self-cleaning bathtubs. The console operator for Widgets, Inc., Pat, manages calls for this 500-employee company.

Speeding Up the Console

Your system manager can program features described in this section to save time in a fast-paced environment. Features in this section reduce the number of buttons you must press to complete an operation.

Using Auto Start

You can initiate a calling procedure by pressing any button on your dial keypad without pressing the START button.