Lucent Technologies Enterprise Communications Server manual Conventions Used in This Document

DEFINITY® Enterprise Communications Server Release 7	Issue 4
Console Operations 555-230-700	June 1999
1 Introduction
Conventions Used in This Document	2

■Chapter 3, ‘‘Operating the Console’’ contains step-by-step instructions for placing calls, transferring calls, placing callers on hold, placing conference calls, and handling emergency calls.

■Chapter 4, ‘‘Using the Features’’ describes of features associated with the console and provides step-by-step instructions where applicable.

■Chapter 5, ‘‘Centralized Attendant Service’’ describes CAS operations for handling CAS calls, CAS night service, and CAS backup procedures.

■Chapter 6, ‘‘Routine Maintenance’’ describes routine procedure for testing the console, cleaning the console; also contains information for handling the console after a commercial power failure.

■Glossary and Abbreviations provides an alphabetical listing and brief definitions of words and terms used with the attendant console and communications systems.

■Index provides an alphabetical listing of the information within this guide. For ease of use, all key words within a title or term are listed.

Conventions Used in This Document

■Console buttons are shown as: CANCEL

■Console lamps are shown as: Attd

■ Alphanumeric displays appear as: a= TOM BROWN 3062

Security Measures

For detailed information on securing your systems from unauthorized use please refer to BCS Products Security Handbook. This document addresses security issues related to consoles including:

■Procedures for console operators when they receive hangup or silence calls

■Physical security

■Class of service

■Facility restriction levels and alternate facility restriction levels

■Console operator-controlled phones