Lucent Technologies Enterprise Communications Server manual Answering Calls for Another Party

DEFINITY® Enterprise Communications Server Release 7	Issue 4
Console Operations 555-230-700	June 1999
4 Using the Features
Answering Calls for Another Party	34

Example

Robert Planter, vice president of public relations, is on a conference call with musician, Larry Browning, and stand-up comedian, Cindy Wittner, to plan for an upcoming community fund-raising event. Robert wants Larry and Cindy to present their ideas to executive vice president Cathi Henrique. Pat pages Cathi. When Cathi answers her page, Pat adds her to the existing conference call.

Feature Name

Loudspeaker Paging Access — Deluxe

Procedures

To page individuals:

1.Tell the caller that you are going to page the called party.

2.Press one of the following:

■PAGE 1 through PAGE 9

■PAGE ALL, if provided

■Keypad buttons to dial an access code

3.Page the called party, telling them which extension to call to get their call. If you plan to connect the paged party to an existing conference call:

1.Tell them to call your extension.

2.Press the line where the conference call resides.

3.Press the SPLIT button.

4.Press the HOLD button.

Unanswered pages return to you for further assistance. If the allotted time for paging announcements expires during the page, the call disconnects and you hear an intercept tone (alternating high-low, siren-like tone or fast busy tone).

Answering Calls for Another Party

This section covers ways to answer calls from your phone when they ring to a different phone. It includes features that your system manager sets up to operate automatically and features that you must set up each time you use them.